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Partsgeek

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35 complaints

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Partsgeek has been on the market since 1996. The online store was launched in 2002. Clients are offered a broad selection of new, OEM, genuine, rebuilt, and OE quality discount aftermarket parts and various accessories for cars, trucks, and SUVs from such famous brands like Accel, Weathertech, Airaid, MSD, Corsa, Magnaflow and other. The company provides replacement and performance parts to all makes and models at different prices. At the present time, the site of the company offers an inventory online catalog where one can find a complete list of products which is in assortment of the company. Orders placed online are subject to the same-day delivery. Partsgeek sells all goods with a 30 day money back or exchange guarantee. Please try to contact Partsgeek Customer Service directly prior to posting any complaints on this site.

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Partsgeek Complaints & Reviews

Partsgeek Reviews

Timmoran...
Partsgeek ripoff

As many others, I ordered a part from PartsGeek. I orderd a horn for a Ford Windstar. Said it would fit my vehicle. The photo of the part they showed on the site would have fit ...

#299023
Feb 21, 2012
10

Genesis1...
Partsgeek real contact number

I am so pissed with them that I started calling around and I found some other companies that work with them and so I acted like I was an investigator for the BBB and I got a few co...

#298676
Feb 20, 2012
26

Hoosier ...
Partsgeek - Crap Customer Service

Ordered a car part and my debit card was charged. 30 days later, I had still not received item and they never contacted me. I emailed them to check status of my order and was tol...

#297876
Feb 17, 2012
44

Scootenhd
Partsgeek - Payed for kit and recived half of it

Bought eibrach spring and bar suspension kit for my 2011 VW gti FedEx brought one box I asked if there was another box they said no so I tried to contact parts geek and they would ...

#294043
Feb 02, 2012
101

Fareek247
Partsgeek - Parts geek

I, like so many others I see, have also been duped by Parts Geek. I helped my grand mother, ordered a part for her Hyandai through parts geek. Mind you she is 72 and on a VERY limi...

#293150
Jan 30, 2012
135

Nikkiw716
Partsgeek - Parts Geek is a HORRIBLE Company

This store has been horrible to deal with. I ordered a 2007 Lexus IS 250 Inner Fender Well on November 14, 2011. Once I received the part, it didn't even come close to fitting my ...

#290351
Jan 19, 2012
154

Do_not_u...
Partsgeek - Parts geek is terrible. Read all the other bad reviews!

They sent the wrong part, would not refund or exchange, which seems to be every other complaint against parts geek. Even on other review and complaint websites, parts geek is scamm...

#286278
Jan 04, 2012
205

Anonymous
Partsgeek - Parts geeks no honist word

I orderd a gril for my truck and did not fit . I payed for the return my self they say a i will have a restocking fee and now it has been a fair amount of time to refund...

#283570
Dec 23, 2011
179

Sparky o...
Partsgeek - Did Not Ship Part or Say Why

Don't make the same mistake I did,don't buy anything from them.They take your money send the cheapest thing in the order and you never hear from them again.When I get done ...

#281024
Dec 12, 2011
218

Anonymous
Partsgeek - Parts geek useless as t-ts on a bull

I ordered a grill for a s10 pickup 11/08/2011 the grill came and did not fit my 1999 s10. Their catalog listed the wrong application for my s-10. PARTS GEEK will not pay for retur...

#279015
Dec 03, 2011
248

Sjshark11
Partsgeek - Charged Double

Bought some parts and at checkout was shown one price, after transaction was billed double. They say its my fault and will not refund the difference. Called to have them correct on...

#275668
Nov 17, 2011
202

Anonymous
Partsgeek Worts Customer Service Possible

Tried for MONTHS to get my money from these cons.They will put you off with false promises until your credit card company refuses to file a dispute then IGNORE your calls,e-mails,c...

#274380
Nov 11, 2011
186

Anonymous
Partsgeek - Parts Geek

Paid in advance, received wrong color part. Can't return until I supply my complete VIN. I supplied the first part of the VIN which contains all of the vehicle information othe...

#273683
Nov 08, 2011
274

Rreyes
Partsgeek - Sent wrong part, told me to paint it

Sent me wrong color part. One shown was not the same. Told me to paint it the color I want. Never said needs to paint. Rip off.Everyone should also be aware that if you order a par...

#272827
Nov 04, 2011
230

Anonymous
Partsgeek.com would not pay for return shipping

I ordered autoparts online from PartsGeek.com, specifically a pair of mudflaps. They did not fit correctly, so I wrote to PartsGeek requesting a return & that they pay for the ship...

#269120
Oct 19, 2011
228

Crimsoncat
Partsgeek - Outrageous re-stocking fee

Ordered mass flow sensor for 99 Volvo from Parts Geek in Oct. 2011. No mention on face page of exorbitant re-stocking fee. Opened small box and realized I needed the far more expen...

#268661
Oct 17, 2011
253

Gsmhiker
Partsgeek.com a complete ripoff

I ordered two new front rotors for my Acura and was sent the wrong rotors on August 25.I found immediately it was impossible to get any type of response through phone or email.Ther...

#266944
Oct 08, 2011
255

SML
Partsgeek - Need some answers

I ordered a grille for my car, recieved a tracking # and checked it because I hadn't recieved it in 5 days. The tracking showed 'person refused package'. Well of course...

#266180
Oct 05, 2011
287

Anonymous
Partsgeek an online auto parts company are horrible never use thier service totally botched my order

They sent me contradicting info on tracking order, a UPS tracking link and a fedex tracking number.Partsgeek does not have a reasonable customer service process. Once able to get o...

#261390
Sep 12, 2011
312

Ihatepar...
Partsgeek - Parts geek sold me broken parts.

I called them for replacement parts and they told me that I had to pay for shipping myself. They will not take there parts back or give me my money back. I spent over 700...

#260369
Sep 07, 2011
275

Radiobjtx
Partsgeek - Parts Geek did not do anything about order not shipped or tracked.

Parts Geek customer service stinks. No reply from them after they say customer service is looking into problem of not getting items ordered or tracking number not in the shippers s...

#259485
Sep 02, 2011
281

Gkokay
Partsgeek - Sent wrong part

I ordered a window regulator with motor for my 2003 Trailblazer. This company shipped me a regulator without a motor that would fit a 70s model. After trying for two hours to cal...

#258572
Aug 29, 2011
425

Tim103154
Partsgeek - Won't ship won't refund.

I placed an order of 117$ for a head gasket set.I waited 5 days and did not receive the parts or an explanation. I contacted them again and they said they would reship.I waited and...

#258555
Aug 29, 2011
277

Parts Ge...
Partsgeek.COM SUX A$$ F*&K EM!!!

*** these clowns. They lured me in with the cheap shipping. I live in Hawaii and they claim overnight and 2nd day air, BULLSHIT! The overnight does not even come second day. Have ...

#248836
Jul 14, 2011
359

Groo
Partsgeek - Worst service

Parts Geek is the worst don’t buy from them. On 06/07/2011 I ordered a part I received it and it was not the part I ordered. So after submitting a support ticket online because ...

#247244
Jul 06, 2011
331

Anonymous
Partsgeek - Worst parts company

Parts Geek is the worst don’t buy from them. On 06/07/2011 I ordered a part I received it and it was not the part I ordered. So after submitting a support ticket online because ...

#247241
Jul 06, 2011
308

Voidifopen
Partsgeek, wrong part and no customer service

I recently purchased vent shades (for the side windows) for my 2011 Sonata and when they arrived they were for a 2006+ Sonata. How an auto parts store does not know there was a maj...

#243439
Jun 15, 2011
390

Avoidpar...
Partsgeek - Not Reputable, Don't Take the Risk...

Sent me the wrong part (not even close to what I ordered), then was vague about a refund in their email and would not pay return shipping for their error. A REPUTABLE merchant wou...

#234530
Apr 27, 2011
409

Andus
Partsgeek

Avoid this company. Unresponsive to phone calls. After shipping me the wrong part, they refused to refund me due to the fact I returned the product via Priority mail and could no...

#229636
Mar 29, 2011
582

Anonymous
Partsgeek - Missing Order

Thank You For Your Order Your Order Number Is: 11-2348202 Read, Print, and Retain For Your Records Your credit card will be billed $57.89 This is the second ticket t...

#225654
Mar 08, 2011
440
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Related Information

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Buying a car is not everything. After purchasing a vehicle you take the whole responsibility for its perfect functioning. Besides, careful treatment one should provide all the possible and necessary servicing and change the expired parts. It is possible to do it by yourself. Then, it is better to apply to the companies that offer a wide variety of the absolute automobile service equipment and automotive tools for consumer use. Motor vehicle and spare part manufacturers as a rule distribute their products via networks of distributors. Here it is worth mentioning auto shop tools and automobile repair products. AC service equipment, air compressors, air tools, alignment machines, antifreeze recyclers, auto lifts, battery chargers, brake lathes, brake washer, carburetor cleaners, coolant flushers, engine hoists, engine stands, exhaustvent systems, filter crushers, fluid systems service machines, fuel system cleaners, inverters, jack stands, jacks, jump starters, and the like. Such places provide special offers and discounts depending on your frequent and abundant purchases. As a rule, customers do not wait for the parts to arrive, however, there are companies that do not have the equipment available in stock but order it on demand.

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