Partsgeek Complaints and Reviews

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Partsgeek
Main address: 50 South Maple Ave., Suite 100 08053 Marlton NJ
(800) 541-9352, (856) 988-9403, http://www.partsgeek.com/aboutus.html
  • 300+28 mobile complaints
  • $26.4K claimed losses
  • $81 average
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  • 10 hours ago
  • Other
  • Los Angeles, California
  • Auto Parts
  • 3

What I received was NOT what I ordered, it was wrong year model. Not only I had to pay to ship it back, they even charged me 15% as restocking fee as if they had the right to do it. I complained few times by email but they sure ignored all and no apology for time I wasted. Don't deal with CROOK. There are plenty of decent suppliers online and stay away from this one. Since this one is out of... Read more

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Part geek sucks. Bad customer service. You can't talk to them on phone and when you email them with a problem the way they want you to they answer you with dry not seeming like a real person response Add comment

Ordered a wv Passat 04 light switch and received a Toyota relay. Sent an email but now I suppose to pay to delivery the wrong part back to them. This is ridiculous!! Wonder if the address that shows in the website is real...I'm thinking to make a trip over. Not to far from that address in NJ Add comment

     

  • Oct 22
  • Equipment
  • Damaged Radiator Return
  • 86

I ordered a radiator, but the part was crushed during shipping and was unusable. I opened a customer service request online, since there was no customer service phone number, and waited for a response. I was then told I had to pay for shipping again, even though I paid for shipping insurance. I had to argue to get shipping handled, which took a week! I then had to return the part, have my money... Read more

Was this review helpful? 3 0

     

  • Oct 20
  • Equipment
  • Restocking Fee
  • 59

Ordered a o2 sensor and a starter on 09/17/14 parts ship out fed-ex and then get handed to usps, 09/17/14 tracking states address undeliverable, return to sender. 09/27, 9/28, 9,29 all attempted to return. 10/06/14 still have not received refund, emailed them and asked them to please call me and explain what is going on. 10/09/14 responded thru email that 2-4 days for refund even when i asked... Read more

Was this review helpful? 2 0

     

  • Oct 20
  • Equipment
  • Catalina, Arizona
  • Brake Calipers
  • 68

DO NOT ORDER BRAKE CALIPERS FROM HERE. You will end up paying full price including the core refund and they will not refund your core refund. I ordered 4 brake calipers for my car and was very pleased with the parts, they work great. So i took my old calipers and mailed them to the address stated on the piece of paper in the box. Apparently that was not the address I was supposed to return... Read more

Was this review helpful? 2 0

Order a regulator , was sent the wrong one, the one I received doesn't even look like there own pic of the one I received, now how is that any of my fault. Add comment

I ORDERED PART FROM PARKSGEEK...THEY SENT THE WRONG PART I CALLED SEVERAL TIMES STAYED ON PHONE FOR HOURS, THEY NEVER ANSWERED..IVE CALLED & EMAIL AND IT BEEN 3YEARS AND NO RESPONSE FROM PGEEKS..WONT EVER ORDER FROM THEM Add comment

Ordered from these nuts they have no customer service, shop elese were! Add comment

I have read a lot of bad reviews and I have to say sorry to all of you who got ripped off! Unfortunately for all you folks I was a lucky costumer, I had no problems what's so ever! Parts came on two different days but had all the parts by Wednesday when I ordered the Thursday before! Not so bad cause they said 5-7 business days! Again sorry to hear about all the bad experiences! Add comment

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