2.9
  • Part7 votes
  • Ok to find part7 votes
  • Nice site good prices5 votes
  • Customer service14 votes
  • Inconsistent delivery times5 votes
  • Product information5 votes
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  • 1 day ago
  • Service Centers and Customer Services
  • Redondo Beach, California
  • Axle Shafts
  • 15
  • REVIEW RATING 4/5

I tried to place an order for two axle shafts but I got error messages saying my I.E. browser was out of date so I opened Google Chrome and placed the order without any trouble. About a week later I received two duplicate orders. I was billed twice for parts and shipping. I submitted a request for a RMA to return one set of parts. It's been over a week now and I have not heard a thing from them.... Read more

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  • 2 days ago
  • Equipment
  • Medford, Wisconsin
  • Gearbox
  • 29
  • REVIEW RATING 3/5

I am an independent shop owner who made the mistake of using these jokers to source a hard to find gearbox for an 82 D-50. The part was ordered correctly but the part I received was wrong. After extensive research on my behalf I discovered that A-1 Cardone's (the rebuilder) catalog is wrong between a RWD & 4WD. In an attempt to resolve the problem with there lack of customer service... Read more

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Buyer beware, ordered brass radiator from parts geek and recieved plastic radiator. False advertisement now to return only have to wait for 30 days after they accept return for refund. Add comment

  • Jan 23
  • Equipment
  • York, Pennsylvania
  • Positive Experience
  • 75
  • REVIEW RATING 4/5

I have three cars and have ordered from Parts Geek for the past couple years placing 6 orders all between $125-$270.00. I had a problem with the first order and I emailed them as suggested and received a phone call from them and kept that unpublished number in case of a problem again. They took care of everything and all other orders were correct. I received 50-60% discount over what my garage... Read more

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Ordered a Mercedes Grille but received a window regulator Add comment

  • Jan 20
  • Equipment
  • Brunswick, Ohio
  • Auto Parts
  • 44
  • REVIEW RATING 4/5

If you have a problem with a part you buy from them you are stuck with it Buyer Beware. A Company that has no direct costumer service Telephone Line or nobody answers that is a problem.After two weeks I finally got a call and they told me that they can not return my part even though they gave me a RMA number.That I would have to call The Manufacturer of the part Eastern Converters the said they... Read more

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  • Jan 20
  • Equipment
  • New York, New York
  • Headlight
  • 125
  • REVIEW RATING 4/5

I recently purchased an Action Crash brand headlight for my 1999 Toyota Camry. On their website, it was available for a sale price of $21.73…something that was unbelievable surprising because it said the retail price was $253.51…wow. So, I ordered it on a Monday night and I got it on a Friday – which is again surprising because it said ground shipping. I never tracked my package, and I never... Read more

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  • Jan 16
  • Equipment
  • Middleborough, Massachusetts
  • Auto Part
  • 47
  • REVIEW RATING 3/5

Purchased a part. PartsGeek incorrectly labeled package and now its lost. Their mistake but i have to wait 30 days for resolution. Absolutely no customer service. They keep sending me Return Merchandise Labels. I never recieved and tracking never said delivered. Not a trustworthy comlany. No number for customer service but they provide a number for purchasing. Want your money. But after they get... Read more

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  • Jan 16
  • Equipment
  • New Port Richey, Florida
  • Online Order
  • 29
  • REVIEW RATING 4/5

Tried to reach a customer service rep for THREE days to place an order. (Was unable to place the order online). Every time I called (3 times over three days) I was placed on hold for TEN minutes (each and every time), only to eventually hear this message: "We are currently experiencing high call volume. Please call back later. Goodbye". NOTE to PartsGeek: Hire a couple more Customer Service... Read more

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  • Jan 15
  • Equipment
  • Yardley, Pennsylvania
  • Positive Experience
  • 89
  • REVIEW RATING 4/5

I ordered a Brake master cylinder from Parts Geek for $16.10 and change. Shipping was $8.95. I ordered it late last Friday night 1/9/2015 and got it today (Thursday) afternoon Jan. 15th. Overall I had no issues; however I am waiting for the charges for the part to appear on my credit card statement. I don’t know if it was a glitch in the website or not but I contacted customer service and they... Read more

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