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  • Customers like
    • Ok to find part 19
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    • Horrible customer service 31
    • Lack of attention to detail 16
    • Inconsistent delivery times 11

I purchased 2 drive shaft connectors from Partsgeek. They advertised they came with the hardware (nuts/bolts/washers). When I received my order the hardware was not included. Contacted them by phone & emailed which started a ticket. I was told their catalogue was wrong & they don't supply hardware. As my price included hardware I asked for a refund of that portion. They refused but offered to... Read more

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Dear Sir of Madam, I am pleased to announce that as of 11:45 a.m today Feb 10, 2016 that Parts Geek has "done the right thing". My complaint was that I ordered a trailer hitch and some of the installation pieces (nuts and bolts, etc.) were missing. I requested that they either send me a new complete installation kit OR refund me the $22 dollars I spent at the hardware store to replace the missing... Read more

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Horrible customer service! They are liars, they told me they had the lowest prices! What a glitch! Wrong. I even showed that mother fuucker he was priced too high and then comes shipping! Wow, what a crock of ***! Then, another part I wanted, $9.83 to ship a piece of rubber that weighs less than a piece of mail! I said dude your fuccking insane! You could give me a 50% discount to order from... Read more

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Mo-Fo A-holes This company will go out of their way to take your money abd the gp oyt of their way to gaurantee yoy dont receive the item Paid for part on Jan 30. 5 days later, on the scheduled delivery day Autozone called Fed x and insisted the item be returned back to parts geeks , before it was ever delivered , but while it was still paid for. Then I called , they promised they would re send... Read more

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This company re routed my item 6000 miles away from me !!!!!! I paid for the item, I still dont have the item, I will NEVER order from Parts Geeks or Auto Zone( same company ) .I have no way to get to work . I have lost so much wages in three weeks . waiting for the part. DONT ORDER FROM AUTO ZONE !!!!DONT ORDER FROM PARTS GEEKS !!!!!! Add comment

I ordered the hub they had listed for my car. They had the wrong part listed, so i got the wrong part. I didn't realize it until i tried to put the part on a few months later. I know they have a 30 day return policy, but this was totally their catalog mistake. I'm sure the part is fine, they sent me the wrong one. They refuse to exchange the part!! Add comment

This is the worst company on net We ordered a fuel pump for our vehicle and they sent the wrong part, but, swear the error was on our behalf...either way its the wrong part and was returned they are refusing to credit my money back...151.12..I do not recommend anyone use this company...The customer service is horrible...they switch you around from person to person to avoid... Read more

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I ordered a 2001 Toyota Tundra driveshaft for 4 wheel drive, 4.7 liter engine. This what they advertised. What I got was the center bearing shaft 14 inches to long. Now I have to put out good money to ship this back to them. Will never deal with them again, if they can't get it right the first time, they don't know what they are doing. Add comment

Ordered wheel hub and bearing from Parts Geek. When I opened it, they were nicked, scratched and other damage. Reason, they place little packing material and the hubs and bearing damaged each other during transit. Shipped them back and they reimbursed me for the part. However, I and am out $26.43 in return shipping that Parts Geek says they will not reimburse me for. Have attempted three times... Read more

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Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
1 of 3

So recieved my moog lower control arms today. Went to inspect them and noticed it wasn't in a bag, a tear in the ball joint boot, missing a dust cover and nut. How in the world can you f this up. I took pictures of them side by side, and also took a picture of what it should have came looking like and they other one of how it came with a tear. Hopefully my ball joints holdout over the week... Read more

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