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  • Customers like
    • Ok to find part18
    • Nice site15
    • Good prices15
  • Customers don't like
    • Horrible customer service28
    • Lack of attention to detail13
    • Inconsistent delivery times11

  • Jul 03
  • Equipment
  • South Haven, Michigan
  • Chevrolet Window Motor
  • 26
  • REVIEW RATING 4/5

I ordered all new power windows for my Chevy. Two front windows, left & right and two rear windows again, left & right... Four right side motors showed up and two of them were completely wrong because they had different wiring. Sent back 2 cores - no credit. Sent back 2 incorrect motors - no credit. Now they can't find anything that I returned - and the little coward states that it is... Read more

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  • Jun 24
  • Equipment
  • Reston, Virginia
  • Front Struts
  • 95
  • REVIEW RATING 4/5

I ordered two sets of the same part and needed only one set. I contacted their Customer Service received a return slip and return number. I sent this part unopened to their NJ Warehouse within the 30 day time limit. When I did not receive the credit on my Credit Card I contacted them to complain. Then the gloves came off ..They said that I needed to ... Read more

Was this review helpful? 1 0

  • Jun 21
  • Equipment
  • Eagle, Colorado
  • Brake Master Cylinder
  • 66
  • REVIEW RATING 4/5

I ordered the parts, they arrived and the master brake cylinder they sent for my 76' LandCruiser was the $10 cheaper A1 Cordone instead of the Concentric. The steering damper they sent me has the shackles on the end for a 90' application instead of the straight threads...I explained this and even sent them pictures of the product I ordered, and the product that I received. It is like, they are... Read more

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  • Jun 20
  • Equipment
  • Atlantic City, New Jersey
  • Windshield Wiper Motor
  • 80
  • REVIEW RATING 4/5

After reviewing on the internet what might have been the problem with my windshield wipers, I decided that it was the windshield wiper motor. So, I found Parts Geek and ordered a windshield wiper motor for a sale price of $43.63. I had it shipped to me via ground because I pretty much had no other choice. When I finally got the windshield wiper motor from Parts Geek a week later and installed it,... Read more

Was this review helpful? 0 1

  • Jun 19
  • Service Centers and Customer Services
  • Sonora, California
  • Auto Parts
  • 34
  • REVIEW RATING 4/5

We ordered parts from Partsgeek for a 1995 Jeep Grand Cherokee Limited MPI-V8 instead we received parts for a V6........We need the parts now to get this thing running again and chose this way to do so. Now we have the wrong parts and no phone number that offers a real Human to speak with.... I have read the complaints about this company and we are still on hold listening to the worst music... Read more

Was this review helpful? 1 0

  • Jun 19
  • Equipment
  • Gray, Kentucky
  • Truck Hood
  • 56
  • REVIEW RATING 4/5

Ordered a hood for my husband's truck (which was a father's day gift). It arrived damaged and ad per company's request we refused to accept the damaged hood and it was returned to partsgeek. We were refunded the amount for the hood but not the 129.88 they charged me for shipping. I called and called and no one ever answered. I went to the website and filed a ticket just to be told there's... Read more

Was this review helpful? 0 0

Ordered 2 rear drums for wife's Corrola. They took my money for the drums + 9.00 shipping. Later Email says they are out of stock. They did not refund my shipping. I Think I'll sell stuff I don't have and keep the shipping. I will not use them again Add comment

  • Jun 16
  • Equipment
  • Westerly, Rhode Island
  • Mini Cooper Dipstick
  • 40
  • REVIEW RATING 4/5

I ordered a dipstick for my mini cooper 3 weeks ago. I received a package 5 days later with no dipstick! An empty box with plastic bag packing. I had to wait until office hours the following Monday to submit my ticket. After several emails to them now they are saying they want FedEx to pay for lost package. What idiots. They don't pick up the phone either. 2 weeks no resolution. ..no... Read more

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  • Jun 16
  • Equipment
  • Pittsburgh, Pennsylvania
  • Oil Pan
  • 33
  • REVIEW RATING 4/5

I like the oil pan that I ordered off of PartsGeek.com. Actually, I think it's better than the original. The baffle on this oil pan is screw in place, and this makes it easy to remove the baffle when cleaning the pan is needed. Not like the original pan has the baffle riveted in place. And the gasket surface has that machine finish for a perfect seal. Also it comes with an oil plug (bolt). The... Read more

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  • Jun 13
  • Equipment
  • New Hope, Pennsylvania
  • Computer Chip Programmer
  • 29
  • REVIEW RATING 4/5

I purchased a Bully Dog brand computer chip programmer from Parts Geek to enhance the performance of my 2001 Ranger 6cyl 4.0—to my satisfaction I have decreased my fuel consumption, increased my horse power by 15%--my shifting is crisp, power is immediate when needed. I tow a boat frequently and have no problems with power. Great product at the price Parts Geek sold it for. If I ever need any... Read more

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