Partsgeek Complaints

They sent the wrong part, would not refund or exchange, which seems to be every other complaint against parts geek. Even on other review and complaint websites, parts geek is scamm...

I orderd a gril for my truck and did not fit . I payed for the return my self they say a i will have a restocking fee and now it has been a fair amount of time to refund...

Don't make the same mistake I did,don't buy anything from them.They take your money send the cheapest thing in the order and you never hear from them again.When I get done ...

I ordered a grill for a s10 pickup 11/08/2011 the grill came and did not fit my 1999 s10. Their catalog listed the wrong application for my s-10. PARTS GEEK will not pay for retur...

Bought some parts and at checkout was shown one price, after transaction was billed double. They say its my fault and will not refund the difference. Called to have them correct on...

Tried for MONTHS to get my money from these cons.They will put you off with false promises until your credit card company refuses to file a dispute then IGNORE your calls,e-mails,c...

Paid in advance, received wrong color part. Can't return until I supply my complete VIN. I supplied the first part of the VIN which contains all of the vehicle information othe...

Sent me wrong color part. One shown was not the same. Told me to paint it the color I want. Never said needs to paint. Rip off.Everyone should also be aware that if you order a par...

I ordered autoparts online from PartsGeek.com, specifically a pair of mudflaps. They did not fit correctly, so I wrote to PartsGeek requesting a return & that they pay for the ship...

Ordered mass flow sensor for 99 Volvo from Parts Geek in Oct. 2011. No mention on face page of exorbitant re-stocking fee. Opened small box and realized I needed the far more expen...

I ordered two new front rotors for my Acura and was sent the wrong rotors on August 25.I found immediately it was impossible to get any type of response through phone or email.Ther...

I ordered a grille for my car, recieved a tracking # and checked it because I hadn't recieved it in 5 days. The tracking showed 'person refused package'. Well of course...

They sent me contradicting info on tracking order, a UPS tracking link and a fedex tracking number.Partsgeek does not have a reasonable customer service process. Once able to get o...

I called them for replacement parts and they told me that I had to pay for shipping myself. They will not take there parts back or give me my money back. I spent over 700...

Parts Geek customer service stinks. No reply from them after they say customer service is looking into problem of not getting items ordered or tracking number not in the shippers s...

I ordered a window regulator with motor for my 2003 Trailblazer. This company shipped me a regulator without a motor that would fit a 70s model. After trying for two hours to cal...

I placed an order of 117$ for a head gasket set.I waited 5 days and did not receive the parts or an explanation. I contacted them again and they said they would reship.I waited and...

*** these clowns. They lured me in with the cheap shipping. I live in Hawaii and they claim overnight and 2nd day air, BULLSHIT! The overnight does not even come second day. Have ...

Parts Geek is the worst don’t buy from them. On 06/07/2011 I ordered a part I received it and it was not the part I ordered. So after submitting a support ticket online because ...

Parts Geek is the worst don’t buy from them. On 06/07/2011 I ordered a part I received it and it was not the part I ordered. So after submitting a support ticket online because ...

I recently purchased vent shades (for the side windows) for my 2011 Sonata and when they arrived they were for a 2006+ Sonata. How an auto parts store does not know there was a maj...

Sent me the wrong part (not even close to what I ordered), then was vague about a refund in their email and would not pay return shipping for their error. A REPUTABLE merchant wou...

Avoid this company. Unresponsive to phone calls. After shipping me the wrong part, they refused to refund me due to the fact I returned the product via Priority mail and could no...

Thank You For Your Order Your Order Number Is: 11-2348202 Read, Print, and Retain For Your Records Your credit card will be billed $57.89 This is the second ticket t...

Sent damaged brake pads. Asked how to get replacements by e-mail. My reply was to send them back for a refund that I may see in 30 days. 30 Days my money for b...

Ordered an auto part from PartsGeek using their on-line order process. Two days later got an email from them that there was a problem supplying the part. After another two days the...

Partsgeek.com are thieves plain and simple. After looking around the web, it looks like partsgeek.com spend more time settling complaints than selling parts - I wish I would have d...

In June 2010 I purchased 2 oxygen sensors for my Mini Cooper one which turned out to be defective. I returned it to Parts Geek via UPS with an RMA# they provided. Three weeks late...

If you consider ordering online parts from this business DON'T! When a consumer places and order and an issue arrises....good luck with trying to contact a service rep. The c...