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This is the worst website to buy anything at all ever. First of all, everything on the website seems legit. Until you put an order in. You get a tracking number emailed to you but it wasn't match their records. So you call and see what you can do about it. And when you...
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2.0
I liked
  • Website thats it
I didn't like
  • Costumer service refund policy
#1144604
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I ordered an intake gasket for a 1969 Oldsmobile Cutlass, and got some weird truck intake gasket, with the shrink wrap intact, but so worn, it must have been wrong and returned a hundred times, because the package shows the correct part number for the application and...
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#1143980
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I bought new brake calipers through the company at a great price and exactly what I wanted. They were delivered from a local distributor, I paid for the parts and the $37.00 core charge. Once I completed the installation of the new calipers, I requested my RMA number....
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3.6
I didn't like
  • Core return policy
#1143238
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Partsgeek - I was scammed of my money for returned parts.

Partsgeek
#1145892
1.0
Details
I returned 4 parts to the facility that UPS has on file, and i was told by a Rep. it went to their other facility, and then they later claimed that it wasn't, one of their facilities, in which it is. Now here it is 3 months later I'm still fighting for my money for those parts that they're denying reached their facility. I'll never recommend this company. Terrible business.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
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Value for money
Website

Partsgeek - Didn’t get package

Partsgeek
#1142931
It was delivered but I didn’t recieve the package and the ups store isn’t helping
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This is the first time I've ever used partsgeek.com and this

Partsgeek
#1141786
1.9
Details
I order an ABS wheel speed sensor and I got an ABS wheel speed extension instead
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Turnaround Time
Value for money

Partsgeek - Never received my part can't even check with my tracking num

Partsgeek
#1133616
Tried to put in my tracking number i guess im going to get where they took my money out of my checking
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Partsgeek - Parts Geek Experience
Hi, I am back after my complicated issue with Parts geek was resolved thanks to Pissed consumer. I think we, the people, the regular customer when we have the correct way or method like BBB, and Pissed Customers to put pressure on these arrogant company and they feel...
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#1138508
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I ordered a pair of brake calipers which their site fitment software said would fit my vehicle - I EVEN CALLED THEIR TOLL-FREE # TO MAKE SURE (after 30 minutes on hold). Parts come in, calipers don't fit, I get an RMA, and find out that it isn't like a prepaid UPS...
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1.8
I liked
  • Variety of parts
I didn't like
  • Return policy when they made the mistake
#1128725
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I order #3 wiper blades they were ALL wrong, I CALL THEY HANG -UP ON ME 2ND call they promise an n0 for the return, in 1 or 2 days .waited a week and nothing.is now 3 weeks and no NO.for return.in another 8 days, they are going to tell me, sorry expired .value of order...
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#1124148
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Partsgeek - Paerts Geek return policy
I have ordered a part for my 2006 Audi which end up a wrong part when I received it. I sent them a ticket to inform them about the situation and they kindly sent me a label to return the part at no additional cost to me. They sent me a second part and the same thing...
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3.3
Product
#1123024
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I ordered parts for my truck that they clearly listed fit my truck. The parts did not fit. I called customer service and they admitted it was their mistake and would send me a shipping label via email. After a week or so of not receiving the shipping label I called...
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1.9
#1119124
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My first order was defective. I made a $45 purchase that ended up costing $325. The part was defective. Since it's electrical (I'm sure that's what they'll say), no refund. The new part $100. Labor to remove the defective part $180. They want me to return it and even...
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Product
#1116047
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
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Partsgeek Products and Services

Sometime in March/April of this year I purchased an A-1 Cardone remanufactured electronic throttle body for My 2005 GMC Envoy. Installation went OK and I sent the core back for my $34 dollar core charge. I opened 2 cases telling them that my core charge hadn't been...
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3.4
I didn't like
  • That i did not receive my core refund after i sent core back
#1114241
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