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Ordered one part online hit check out and they charged me 260 for a 79 dollar part. They put 2 additional items on my order that i never ordered. I called two minutes later to cancel and they were closed tgen went online and they dont accept cancelations. I got up...
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h.kitchener
h.kitchener

Send the part back but make sure you also dispute the charge with your credit card company.

1.0
#1052880
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I ordered a new CV joint and axle assembly for my 1993 MR2 Turbo. Parts Geek's database identifies the incorrect part (not even close to physically the same size!) When trying to return the part their customer support first refuses to believe me that the part is...
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2.8
I liked
  • Low prices and easy website
I didn't like
  • Rude customer service
  • Wrong part identified by their system
#1050952
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Partsgeek - Did not ship part that was required....I e gave them vehicle info...they determined what part to ship...it did not fit
Had to uninstall old part to get to problem......could not tell that the part that was sent did not fit.....had to open package...now we find out that an opened package is assumed to have been installed improperly...we never got that far and now we are out $40...they...
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#1038431
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Partsgeek Online Order Review

Partsgeek
#1043504
2.0
No pkg 7 days since order.
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Partsgeek Shipping Service Review

Partsgeek
#1034498
1.5
Ordered. 2 front struts only received one FedEx showed one part was never picked up at wearhouse or shipped .They say my claim is denied Move to the next Step No customer service ,they act like a third party seller Don't buy from them
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Partsgeek Shipping Service Review

Partsgeek
#1021377
You suck you told me you send me an email to return this part i have yet to recieve one you buisness sucks I have paid the amount auto zone or advanced auto would have charged me double shipingyou never sent me the return stuff in the first place parts geek sucks ***
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Short Review for March 01, 2017

Partsgeek
#1015386
The guy was totally ***
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Parts Geeks totally scammed me out of 57.00. On the 3rd of March 2017 I ordered a 2013 Nissan Altima under car cover, part # NI1228139, I paid ($42.93) ....A big box arrived with two parts in it , Parts Geek told me to take pictures , to discard the truck part and to...
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2.5
#1036634
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The part which I ordered NEVER ARRIVED! A package which was ripped open with NOTHING INSIDE did arrive!!! Thank God I paid through eBay .. not these GEEKS! I called them over and over and got AIR!!!!!!!!!!!!!!! Nobody answered their phone ... CUSTOMER SERVICE ... OUT...
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#1035787
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Partsgeek - Shipping Rip Off
Partsgeek - Shipping Rip Off
Ordered a grille for a Honda, it didn't fit. Probly thru my own inability to order the proper one ,seems like every single model, color, temperature takes a different grille. The part was cheap, maybe 16 or 17 bucks, but the shipping brought it to over 50! Tried to...
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I liked
  • Good prices
I didn't like
  • Hard site navigation
#1034361
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I placed an order w/Parts Geek for 2 headlight assemblies on 2/20/27. I recv'd a pkg thru UPS on 3/1/17 containing 1 headlight assembly. There was absolutely no damage to or signs of tampering with the package. I contacted Parts Geek Cust. Svc. on 3/2/17 for assistance...
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3.3
I liked
  • Price and quality of the one item i did receive
I didn't like
  • Attitude lack of help from customer svc on incomplete order
#1032902
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Car had gotten into a freak accident (tire flew off a vehicle and hit me) luckily the damage was mostly cosmetic. I had decided to order few parts from partsgeek one of which was a pair of corner lights (since the driver sides was busted). Also ordering the pair was...
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2.2
I liked
  • Selection
I didn't like
  • No exchange
  • No email responses
  • No return
#1031437
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Do not expect good customer service from a company that is a third party vendor and contracts out to different company who actually provides and ships the parts. They sent the wrong part not the one I ordered. When I called the customer service number they did not pick...
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1.8
I liked
  • If they could answer the phone
I didn't like
  • Paying for return shipping when they shipped wrong part
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Ok i ordered 2 parts for a mini cooper witch one part was a thermostat housing and the other was a bypass coolant pipe for a customers car well when the parts arrived the thermostat housing was good but the bypass tube had a small hairline crack witch u could barely so...
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1.0
Product
#1028384
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