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After charging my credit card and my son waiting for the parts, they sent an email a week later saying that they could not ship to an address different than my billing address. I called them and explained that my son was at college and this was not in the terms of...
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1.0
I didn't like
  • Unethical business practices
  • Worst experience i have ever had with a company and their staff
#1087858
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These people never even sent me my part . I'm surprised no one has sued them with all the bad reviews. It seems like a scam parts site. I'll stick with ordering parts off amazon. I sent a complaint ticket/messaged them on their site to get this resolved but they have...
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#1087669
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Partsgeek - Fraud advertisement
Partsgeek - Fraud advertisement
This part number when i saw it on site only 57 dollars ...but when i email and try it to buy they want to charge 87 dollars somethings...and been very bad service try dift off customer... Even wrong order wrong part ..and reply to exchange 10 mins later still said...
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Product
#1086496
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Partsgeek - Unethical business practice

Partsgeek
#1088252
1.0
Sold the wrong parts and wouldn't cover labor charges that was fault.
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Partsgeek - Very poor customer service

Partsgeek
#1079678
1.8
Was on the phone with 1 of the Reps trying to locate a part i ordered. Explained to the gentleman that my tracking # is telling me that i hasnt even been shipped. I guess he didnt feel like helping anyone today because he hung up on me
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Partsgeek - You have to be out of you mind to order from this miserable

Partsgeek
#1074888
1.1
They shipped wrong part and will not issue a call tag for return despite talking me they would. HORRIBLE customer service. They are the worst. Avoid at all cost
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Partsgeek - Service sucks

Partsgeek
#1072235
No one answered the *** phone !!!!!!
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I ordered an A/c compresser for a v/w jetta and did not get my part and I ordered a/c lines for 94 s 10 truck and didn't get them eather I contact them a couple of times and they said it would be 30 day or so to run a trace on the parts then they said it was denied so...
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2.8
I liked
  • Good prices
  • Did like dont now
I didn't like
  • Poor service on refunds
  • Worst experience i have ever had with a company and their staff
#1086271
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I have ordered a lot of parts from partsgeek over the years for various family members vehicles from electrical to mechanical components . Every single time I have been given the correct part , good quality and been very happy . Also super fast shipping not to mention...
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5.0
#1084796
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I was looking for a part and found Parts Geek. I entered my car info and was told what part I needed by their site. I ordered the part and when it got here it was wrong. I asked to return the part and was told I needed to pay the freight charge to send back. They were...
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2.2
Product
I liked
  • Low prices and easy website
I didn't like
  • Problem resolution process
  • No service at all
#1079362
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I tried to place an order on their 1-800 number, as ordering the wrong parts costs extra and slows my mechanics. The guy was very unhelpful and rude. He then hung up as he could not be bothered to answer my query. He really did not care if he sold a single product, in...
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#1074753
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Bought a blower motor resistor for my Titan and it when I installed it it blew for a second that shut off for 4-5 seconds then go back on and repeat. Took a salvaged resistor installed that and my air works. Told parts geek this and asked for RMA to return resistor and...
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1.9
#1071497
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My husband ordered a radiator for his truck. It did not fit, and was all bend up on some of the sides. I sent it back and the shiping cost was 60.00. i called Parts Geek and asked for the shiping to be reinbursed to me. Customer service was rude!!! Attitude!! He let me...
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#1070239
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Contact Partsgeek

Headquarters Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, NJ 08053
Phone:
(800) 541-9352
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Fender trim, lost by ups for 2 days geek no help found by me later, box with big hole, both trim parts bent, no screws hole in 1side of mounding, no screws, parts missing inside gasket only thing good I didn't order other10 parts from them, parts geek is beyond a waste...
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#1068981
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