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Parts Geeks totally scammed me out of 57.00. On the 3rd of March 2017 I ordered a 2013 Nissan Altima under car cover, part # NI1228139, I paid ($42.93) ....A big box arrived with two parts in it , Parts Geek told me to take pictures , to discard the truck part and to...
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2.5
#1036634
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The part which I ordered NEVER ARRIVED! A package which was ripped open with NOTHING INSIDE did arrive!!! Thank God I paid through eBay .. not these GEEKS! I called them over and over and got AIR!!!!!!!!!!!!!!! Nobody answered their phone ... CUSTOMER SERVICE ... OUT...
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#1035787
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Partsgeek - Shipping Rip Off
Partsgeek - Shipping Rip Off
Ordered a grille for a Honda, it didn't fit. Probly thru my own inability to order the proper one ,seems like every single model, color, temperature takes a different grille. The part was cheap, maybe 16 or 17 bucks, but the shipping brought it to over 50! Tried to...
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I liked
  • Good prices
I didn't like
  • Hard site navigation
#1034361
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Partsgeek - You have to be out of you mind to order from this miserable

Partsgeek
#1074888
1.1
Details
They shipped wrong part and will not issue a call tag for return despite talking me they would. HORRIBLE customer service. They are the worst. Avoid at all cost
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website

Partsgeek - Service sucks

Partsgeek
#1072235
No one answered the *** phone !!!!!!
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Partsgeek - Resistors

Partsgeek
#1072222
1.5
Details
My order number is 15-34607953 and I did not receive the resistors for my conversion kit please send me the parts I need.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Partsgeek - Great parts fit shipping on time

Partsgeek
#1072041
All was great will shop again
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I placed an order w/Parts Geek for 2 headlight assemblies on 2/20/27. I recv'd a pkg thru UPS on 3/1/17 containing 1 headlight assembly. There was absolutely no damage to or signs of tampering with the package. I contacted Parts Geek Cust. Svc. on 3/2/17 for assistance...
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3.3
I liked
  • Price and quality of the one item i did receive
I didn't like
  • Attitude lack of help from customer svc on incomplete order
#1032902
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Car had gotten into a freak accident (tire flew off a vehicle and hit me) luckily the damage was mostly cosmetic. I had decided to order few parts from partsgeek one of which was a pair of corner lights (since the driver sides was busted). Also ordering the pair was...
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2.2
I liked
  • Selection
I didn't like
  • No return
  • No exchange
  • No email responses
#1031437
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Do not expect good customer service from a company that is a third party vendor and contracts out to different company who actually provides and ships the parts. They sent the wrong part not the one I ordered. When I called the customer service number they did not pick...
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1.8
I liked
  • If they could answer the phone
I didn't like
  • Paying for return shipping when they shipped wrong part
#1030302
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Ok i ordered 2 parts for a mini cooper witch one part was a thermostat housing and the other was a bypass coolant pipe for a customers car well when the parts arrived the thermostat housing was good but the bypass tube had a small hairline crack witch u could barely so...
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1.0
Product
#1028384
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I ordered 2 replacement mirrors for a 2004 Chevy Tahoe and these *** bastards sent me parts for a 1999-2001 Chevy. After taking my doors completely apart to install the mirrors, I open the box only to find that they are the wrong parts! I call back, put in a return...
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1.8
I didn't like
  • Worst experience i have ever had with a company and their staff
#1027601
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Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled. Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
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1.0
I didn't like
  • Poor service on refunds
  • Return shipping policy is not user friendly
  • Not having a timely solution for the problem
#1023300
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Be careful when you are ordering parts on partsgeek they do NOT make it clear what you are ordering !! READ everything!!!!!!!!!! You will pay to ship your return, which is often more than the part! Read all the obscure NOTES under the product you are actually ordering....
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2.2
#1015383
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