I ordered a part from Parts Geek, a part that does not fit my vehicle arrived. After doing some further investigation I found out that PartsGeek does not pay return shipping even is the Fault is theirs. I called customer service to let them know that this policy is...Read more
Ordered a timing belt kit for my Acura in March 2016. Received parts kit and kept them until my car logged the proper mileage. The day before Christmas, I left my car and parts at the local Acura dealer and was told they would have my car back by that afternoon so I...Read more
I ordered a tank for my project truck 89 f-150. Ordered the tank half based of the picture being correct. bad idea. Mis labeled picture and item. Received the tank today, it's a front tank, not rear apparently. no refund unless i pay for shipping. not happy. Just...Read more
Partsgeek Shipping Service Review
Just placed a $173.33 order and as im punching in my credit card info. I notice a $37 shipping fee... FUUUUCK YOOOU!!!!! Taking my order somewhere ELSE, dude... Best wishes...
Auto Part Review
Decent priced wrong part. I put in all my info for my vehicle. I took the part to my mechnic he said its the wrong part. He did something to make it work. But its 1/16th from my rim. So now i have to take it to a alignment place and see if they cant align it so it doesnt touch the rim.
Egr Valve Review
Need to call during working hours My fault , will try call tommorrow Just checking to make sure i have right part before installing Talk to you tommorrow Thanks Kerry G
Bilstein 5100 Series Shocks Review
Waiting on refund and waiting they keep saying they will answer with response in 24/48 hours it's been three weeks..I had RMA # Tracking# as well as original order# Partsgeek still don't respond..
I ordered control arms for my 98 Chevy 3500, I searched for the item on their site and the ones I ordered showed up as a direct fit. When they arrived the control arms were 4 inches to small width wise and 3 inches too long length wise. Also in 98 Chevy 2500's and...Read more
I didn't like
- Slow shipping
- Sent me the wrong part and i had to pay shipping
- Horrible customer service
Horrid customer service I ordered a part at the beginning of November and the part was incorrect. When I explained that to a "customer service" representative, he berated me and said I must be mistaken. Rather than address and solve the problem he chose to argue. Then...Read more
Ordered a BMW part from Parts geek on a Monday because I desperately needed it by Friday. I ordered the correct part but on Thursday night I received a part for a Volkswagen Passat. Talked to their support at Partsgeek and the guy said, Well, can't you make it fit?...Read more
DO NOT PURCHASE FROM THEM. I ordered a part that required a core return. The package arrived at the garage that was installing the part. There was no information on how to return the core in the box AT ALL. They sent the part back - I have a tracking number, a...Read more
I bought an electric window regulator and motor. Order #915201013 The motor didn't work. I asked for an RMA. The RMA came in and told me that if the box was opened I couldn't return it. I called their customer service and they confirmed it. They didn't even care. I...Read more
I ordered a "new" starter for my Chevy Avalanche. They sent me a used starter that didn't even fit my vehicle. After several emails and several phone calls they finally agreed to take it back. Only to call me and accuse me of switching the starters then stating no...Read more
This company takes no responsibility for their own errors. I ordered three hoses for my ford explorer sport track. they sent three hoses for some other car. their website matched them up and said they were correct. their database is screwed up. they informed me i had...Read more
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