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I read reviews. Im batting 50% but that not a good percentage as parts arent cheap. Im a business owner myself and hiring good help is always tough. Although the shippling company is terrible, PG is responsible as the transaction is wih PG not the shipper. You have no...
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2.0
#944686
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I received a power steering hose assembly that had been damaged as they packaged it. I contacted them, they asked for pictures of the damage and replaced the part as soon as I sent them the pictures. I was worried after reading these negative reviews but they were very...
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5.0
#944587
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I ordered a transfer case housing for a 2003 1500HD July 23th. The item set in the box unopened until this week. The retaining clip groove does not line up as it should for proper fitment. The same item, same Dorman part number and everything had to me ordered from...
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2.8
I liked
  • Competitive part price
I didn't like
  • Return
  • Return policy
#944552
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Partsgeek Shipping Service Review

Partsgeek
#918426
1.0
I was sent the wrong part from this company twice. Poor customer service, and they don't even have the part for my vehicle. Now I have been waiting for the return of my money. What a rip off.
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Delivery Service Review

Partsgeek
#906223
gas tank was dented from shipping but the tank had no package materials
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Delivery Service Review

Partsgeek
#901755
1.0
Ordered a signal light but never received it. They had the wrong address and ups sent it back to them. Called geek service and they told me to reorder it and I would have to buy the part again that I already payed for encluding the shipping and they refuse to refund the part I paid for. Never again that I will give them a Penny. But I will dispute the charges and get my money back.
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Delivery Service Review

Partsgeek
#899038
1.6
Partsgeek - Simple Review #1470967095
1 of 1
My package was supposed to arrive Aug 1st. So after numerous emails. I was told a missing package report was filed aug 8th. I was told that within 30 days I would receive a refund or my part would arrive. No option for a immediate refund or a replacement send.
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I ordered 2 items for my car. Total came to $ 180 delivered. They send an "order approval " email. As though taking my money is lucky for ME. Next, they bill my credit card, remove the money from my bank account and tell me via email " Blah blah, blah, blah etc. "...
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I didn't like
  • I will not add a single star
#943058
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Ordered a right rear breaklight and they sent the left light. I emailed and they said to send the part back and emailed me a shipping label. They say to have the RMA number on the box, well the RMA number is on the shipping label which is on the box! Now theyre saying...
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1.0
I didn't like
  • No help
  • No service at all
  • Wrong part
#940632
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DO NOT DO BUSINESS WITH PARTSGEEK.COM. DO NOT BUY ANYTHING FROM THEM. I BOUGHT A PART WHICH WAS MISREPRESENTED BY THEM ONLINE. THE PART I BOUGHT WAS NOT THE PART ADVERTISED ONLINE. THE PART I RECEIVED DID NOT MATCH WHAT I PURCHASED. CUSTOMER SERVICE DOES NOT...
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BRIANGRAY
BRIANGRAY

AFTER I COMPLAINED TO THE BETTER BUSINESS BUREAU IN NEW JERSEY THE PROBLEM WAS RESOLVED.

1.2
Product
#938370
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received wrong part, spent 7 times more than the cost of the product plus the cost of the part to send it back. pointless part cost 9.95 to ship to me then cost me over 75.00 to ship this item back may have been a good deal for the part and shipping but you will pay...
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1.5
I liked
  • Price
I didn't like
  • Returning a wrong part at my expense
#929260
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I ordered part off of their online service. In their description field was the make, model, year, and engine size that I had so I ordered the part. It was wrong. When I laid the part I took off of the truck next to the part they sent there was no comparison. I took a...
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1.0
Product
I didn't like
  • No service at all
#927288
Reply to reviews
Partsgeek - Sent wrong part - refused to acknowledge mistake - would not send correct part
Do not buy from them. Sent wrong part, I contacted via email. They asked for pictures, even after I showed them the pictures the refused to acknowledge they sent the wrong part. Wanted a restocking fee and me to pay shipping for the return. It was only a seven...
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#924698
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Ordered parts from PartsGeek web site. Never linked out to FreeShipping.com however, I just noticed on my credit card statement everytime I placed an order from ParrsGeek Freeshipping.com charged me a $12.97 charge. Freeshipping.com CS rep stated I had to have filled...
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FreeShipping.com
FreeShipping.com

Hi there, We’re so sorry about the confusion regarding our site. We offer new users a 7-day free trial to claim the sign up bonus and get a feel for how our site works. You ca...

#923473
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