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I ordered a power steering pump and turns out I didnt need it. Went through the process of returning the part. Mailed priority on 3-27-12, emailed asking about my return and they tell me they have no way of knowing if it was returned because they cant see if it ever...
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#316330
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Ordered a single part from Parts Geek, which was to ship within 1 or 2 business days. Not having received a shipping notification, I attempted to reach them on their 800 number (6 attempts), which is a recording. Never was able to be connected to a human. I have...
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Anonymous
David

Stay away from Parts Geek.com I ordered two front fender liners for my 2003 VW Golf. After a week I inquired about my order and they replied with a comment the parts were out...

#316235
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They sent me the WRONG ITEM. After investigating, I discovered that it was because they incorrectly listed the same part number for two different parts on their web site. I got the return authorization ok, and returned the incorrect part at my expense. I included an...
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#316082
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I ordered an exaust system then I got two confermation emails I tryed to get a hold of someone . Phone calls no response they tell you to fill out a ticket on line and someone will get back to you in 24 to 48 hours. By that time both items had already shipped . I...
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#314596
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I placed an order for an AC Compressor and a couple of other needed parts to redo my air conditioner. In the process I was told I would receive a tracking number within a day. I never received a tracking number and therefore followed up with 2 online tickets (because...
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Anonymous
Lafl333

We ordered ac compressor for our deville. Had no problems from start to finish including return of old part and credit refund

#313330
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Repeated emails and phone calls to Parts Geek (automated voice mail) did no good. Emails were reponded to with an automated warning to the effect, "Do not return your item until return of item has been approved." Parts Geek would not accept return of nails, worth about...
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#313286
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I order chrome mirror covers I was sent the totally wrong part I have been trying to get a refund everytime u email them its a differerent reason why my refund hasn't been issued forgot talking to someone on the phone.parts geek needs to be put out of budiness and...
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Anonymous
Whitney

class action for fraud & theft... I'm in. I filed a complaint with bbb of NJ

#312056
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i ordered 7 parts they could use the same box for all of them no more then 10 pounds fitted in a box they used a box for 1 seal another box for 2 seals 1 more for a ball joint why reason pay more for delivery there are other auto parts who offer free delivery think...
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Anonymous
Dumb Catcher

Partsgeek have over a dozen Warehouses. They should ship all parts orders to a central location then re-ship them to you. That would speed things up! \"Tree\" days, tweety you...

#311963
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Absolutely god awful! I will never deal with them again! I ordered a catalytic converter that simply would not fit correctly, unbelievable fiasco getting it into position thinking I could make it fit somehow. Maybe 5-6 attempts I finally had to cut up the new one and...
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Anonymous
anonymous woman

I can understand his frustration. If you attempt to call them, the system just tells you to go online and place a ticket with no responses from a human being. This has the f...

Anonymous
Dude

Man, you are like the poster child for FirstWorldProblems. You sound like an whining fool, mad at the world when things don\'t go swimmingly for you. Why the *** would you not...

#311085
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This is the WORST company I have ever dealt with in my entire life!!! I had a terrible experience!!! These people have NON-EXISTENT customer service!!! I ordered a Rear Wheel bearing and Hub Assembly for my vehicle as it was in the shop up on the lift waiting to be...
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Anonymous
Otto

This company should be investigated. Surely what they are doing must be illegal. They shipped me the wrong part and then offered the correct part for double the price. Tthroug...

#309694
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