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I e-mailed them before ordering a part to be sure it was a smooth finish....they assured me it was. They shipped a textured part and now they want me to reurn it at my expense. ....Its a freakin bumper cover...the cost to return is over $50.......They won't return...
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#301398
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Tried to order parts for my wife stuck across the country. The automated email responses were not helpful and offered no good way to recontact them. Some accounts would accept reply and some not. I added shipping address in addition to my billing address to my...
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Anonymous
KEITH WILLIAMS

I ORDERED 2 REAR STRUTS AND A WHEEL BEARING. UPS MURDERED THE BOXES AND THE WHEEL BRG. WAS GONE, AS WAS A NEW NUT FOR 1 STRUT. I CONTACTED THEM VIA THEIR FORM AND DAMNED IF ...

#299820
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As many others, I ordered a part from PartsGeek. I orderd a horn for a Ford Windstar. Said it would fit my vehicle. The photo of the part they showed on the site would have fit perfectly, but the part they sent was not the same thing. It would require me to cut...
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Anonymous
Unhappy

Do not order from this company. That may be hard to do since they sell on multiple web sites under different names. They sent a part poorly packed and naturally it was damaged...

#299023
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I am so pissed with them that I started calling around and I found some other companies that work with them and so I acted like I was an investigator for the BBB and I got a few contact numbers. So please enjoy harrassing them. I hope people can use this info to...
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Anonymous
Anonymous

Neither of the numbers are in service as of now. Oct. 10, 2016.

Anonymous
Bogie

Just a few links from others satisfied customers LOL COPY AND PASTE one at a time. Http://www.BBB.org/new-jersey/business-reviews/auto-parts-and-supplies-new/parts-geek-in...

#298676
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Ordered a car part and my debit card was charged. 30 days later, I had still not received item and they never contacted me. I emailed them to check status of my order and was told that the part was out of stock and they would refund me immediately. 10days later...
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Anonymous
Anonymous

I order a 2010 honda fit wheel I havent reveived it how long does it take please call me at 337 660 7400 my name id ophelia joseph where did you ship the to

Anonymous
shafted

Half my order was right... they sent an rma to return the part that was right. They dont do phones or any kind of real contact. Auto zone or advance auto in th future.

#297876
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Bought eibrach spring and bar suspension kit for my 2011 VW gti FedEx brought one box I asked if there was another box they said no so I tried to contact parts geek and they would not email me back or fax me back and forget about calling that's a joke they...
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#294043
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I, like so many others I see, have also been duped by Parts Geek. I helped my grand mother, ordered a part for her Hyandai through parts geek. Mind you she is 72 and on a VERY limited income. We made payment, recieved a wrong part, retuerned the part as instructed.and...
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Anonymous
Dynavent

I had the misfortune of dealing with those characters at Parts Geek. Filing a complaint with The Better Business Bureau got the ball rolling. No more ignored e-mails, finally ...

#293150
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This store has been horrible to deal with. I ordered a 2007 Lexus IS 250 Inner Fender Well on November 14, 2011. Once I received the part, it didn't even come close to fitting my car. I sent the item back with delivery confirmation and it was received December 1,...
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New Cumberland, Pennsylvania
#290351
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They sent the wrong part, would not refund or exchange, which seems to be every other complaint against parts geek. Even on other review and complaint websites, parts geek is scamming lots of other people. Stopped replying after two emails. They would not return phone...
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Anonymous
Parts geek is a ripoff!

I ordered some parts for my Ford PU and they some of the correct parts but messed one up. I thought \'no prob\' I will just get a hold of them and ask to get a return # and UP...

#286278
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I orderd a gril for my truck and did not fit . I payed for the return my self they say a i will have a restocking fee and now it has been a fair amount of time to refund money. I have e-mailed them many times and all i get is a excuse on why it has taken so long...
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Anonymous
So sad

Its hard to feel sorry for you when you have the grammar of a first grader. You should go back to first grade.

#283570
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