PartsGeek
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service line
- Have parts available
- Customer service line stays full
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t try to call sand think you will talk to anyone
Trying to return a part
- Fast
Preferred solution: Full refund
To give Accolades
- Thru shipping damages occur
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Would like to see my starter back. I need the proper form and send it back.
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** customer service
- Dishonest business dealing
Preferred solution: Either refund or part I ordered.
User's recommendation: Do not buy from them
They want send return label like they say they would do. I will never use this company again
- This company is a big liar
Preferred solution: Full refund
User's recommendation: Don’t order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kent, WashingtonResolved: Product issue need refund
Company fixed the issue and I have been provided with partial refund. They did a partial refund but not until I had to deal with a major inconvenience to get the parcel returned.
I have never had that much trouble with a return ever.
Products do showup broken or with problems but the return service was horrible. Won't happen again because I will never order from parts geek again.
Need to exchange part does not fit
Preferred solution: Full refund
User's recommendation: I do not recommend any more
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct issue need refund
- Lousy customer service
Preferred solution: Full refund
User's recommendation: Don't buy here
I ordered parts for a 2012 Ram 2500 and they just send you parts for a 2018 and up Ram. Cant get a hold of customer support.
User's recommendation: Dont waste your time. They send you whatever they have even if it doesnt fit
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI brought a brake booster they took me through a lot of changes but never mind that sent it back just like they said they lied and said they paid me and never paid me the money out they owe me
Preferred solution: Full refund
User's recommendation: Do business locally
I have returned an order that didn't work out and I wanted to know on the status of it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder inquiries
- You had part i needed
- You take to long to get your money back
Preferred solution: Full refund
I place a today and did not get a confirmation
- Nice price
- Bad costmer service
Preferred solution: I still need the fuel pump
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned because it was the wrong one
Preferred solution: Full refund
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