filters
state:
Show
city:
Show
category:
Show
product:
Show
Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled. Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
Read more
1.0
I didn't like
  • Poor service on refunds
  • Return shipping policy is not user friendly
  • Not having a timely solution for the problem
#1023300
Reply to reviews
Partsgeek - Rude and useless
Partsgeek - Rude and useless
They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and...
Read more
1.0
I didn't like
  • No help
  • Shipping policy
  • Visa merchant agreement violation
#1014961
Reply to reviews
Partsgeek Customer Care Review
Horrid customer service I ordered a part at the beginning of November and the part was incorrect. When I explained that to a "customer service" representative, he berated me and said I must be mistaken. Rather than address and solve the problem he chose to argue. Then...
Read more

Delivery Service Review

#899038
1.6
Partsgeek - Simple Review #1470967095
1 of 1
My package was supposed to arrive Aug 1st. So after numerous emails. I was told a missing package report was filed aug 8th. I was told that within 30 days I would receive a refund or my part would arrive. No option for a immediate refund or a replacement send.
Comment
Show

Splash Engine Toyota Camry 2007 Review

#881345
5.0
Partsgeek - Simple Review #1468365978
1 of 1
This was not the part i paid for. I paid for a right side engine under cover splash shield for toyota camry xle 2007 and you sent one for toyota yaris. Please. Could you help me with it?
Comment
Show
Partsgeek - Beware they send you used parts then won't take them back.
I ordered a "new" starter for my Chevy Avalanche. They sent me a used starter that didn't even fit my vehicle. After several emails and several phone calls they finally agreed to take it back. Only to call me and accuse me of switching the starters then stating no...
Read more
Anonymous

Anonymous They contacted me today as I also followed up with the better business bureau. They have issued me a full refund in good faith. Thank you Parts geek for restoring my faith in ...

1.8
#962646
Reply to reviews
Partsgeek - Lose money in Shipping to return the wrong part
Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the cost of the part. Will NOT purchase from them any part that require to return the core back to the. At the...
Read more
2.6
I didn't like
  • Not full refund
  • Problem resolution process
#947860
Reply to reviews
Partsgeek - Sent wrong part - refused to acknowledge mistake - would not send correct part
Do not buy from them. Sent wrong part, I contacted via email. They asked for pictures, even after I showed them the pictures the refused to acknowledge they sent the wrong part. Wanted a restocking fee and me to pay shipping for the return. It was only a seven...
Read more
Partsgeek Pipe Review from Germantown, Tennessee
So I ordered this pipe and in the picture it shows 2 clamps and it looks like it comes apart in 2 places so that would mean it's a 3 piece pipe and that's what I needed and it comes in and it's all one piece so I call and ask why it's all one piece and not 3 like in...
Read more
Partsgeek will not exchange broken tail light
I ordered a tail light from partsgeek.com. The part arrived with a cracked lens. We looked for a customer service number on their website and weren't able to find one. You must submit a form online to contact the company and they reply by e-mail. We submitted the...
Read more
1.6
I didn't like
  • Paying return shipping
  • Received damaged product
  • No exchanges
#811624
Reply to reviews
Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
So recieved my moog lower control arms today. Went to inspect them and noticed it wasn't in a bag, a tear in the ball joint boot, missing a dust cover and nut. How in the world can you f this up. I took pictures of them side by side, and also took a picture of...
Read more

Contact Partsgeek

Headquarters Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, NJ 08053
Phone:
(800) 541-9352
More

Companies similar to Partsgeek

Partsgeek - Parts Geek lack of Customer Service
Partsgeek - Parts Geek lack of Customer Service
Please be very aware of this company. Luckily there are good automotive stores both on and off line that APPRECIATE your business when accepting our hard earned cash as well as accepting blame for damaged goods with multiple pictures sent to them Summit Racing is used...
Read more