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Partsgeek - Did not ship part that was required....I e gave them vehicle info...they determined what part to ship...it did not fit
Had to uninstall old part to get to problem......could not tell that the part that was sent did not fit.....had to open package...now we find out that an opened package is assumed to have been installed improperly...we never got that far and now we are out $40...they...
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#1038431
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Partsgeek - Shipping Rip Off
Partsgeek - Shipping Rip Off
Ordered a grille for a Honda, it didn't fit. Probly thru my own inability to order the proper one ,seems like every single model, color, temperature takes a different grille. The part was cheap, maybe 16 or 17 bucks, but the shipping brought it to over 50! Tried to...
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I liked
  • Good prices
I didn't like
  • Hard site navigation
#1034361
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Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled. Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
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1.0
I didn't like
  • Poor service on refunds
  • Not having a timely solution for the problem
  • Return shipping policy is not user friendly
#1023300
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Delivery Service Review

Partsgeek
#899038
1.6
Partsgeek - Simple Review #1470967095
1 of 1
My package was supposed to arrive Aug 1st. So after numerous emails. I was told a missing package report was filed aug 8th. I was told that within 30 days I would receive a refund or my part would arrive. No option for a immediate refund or a replacement send.
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Splash Engine Toyota Camry 2007 Review

Partsgeek
#881345
5.0
Partsgeek - Simple Review #1468365978
1 of 1
This was not the part i paid for. I paid for a right side engine under cover splash shield for toyota camry xle 2007 and you sent one for toyota yaris. Please. Could you help me with it?
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Partsgeek - Rude and useless
Partsgeek - Rude and useless
They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and...
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1.0
I didn't like
  • Shipping policy
  • Visa merchant agreement violation
  • No help
#1014961
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Partsgeek - Beware they send you used parts then won't take them back.
I ordered a "new" starter for my Chevy Avalanche. They sent me a used starter that didn't even fit my vehicle. After several emails and several phone calls they finally agreed to take it back. Only to call me and accuse me of switching the starters then stating no...
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Anonymous
Anonymous

They contacted me today as I also followed up with the better business bureau. They have issued me a full refund in good faith. Thank you Parts geek for restoring my faith in ...

1.8
#962646
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Partsgeek - Lose money in Shipping to return the wrong part
Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the cost of the part. Will NOT purchase from them any part that require to return the core back to the. At the...
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2.6
I didn't like
  • Problem resolution process
  • Not full refund
#947860
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Partsgeek - Sent wrong part - refused to acknowledge mistake - would not send correct part
Do not buy from them. Sent wrong part, I contacted via email. They asked for pictures, even after I showed them the pictures the refused to acknowledge they sent the wrong part. Wanted a restocking fee and me to pay shipping for the return. It was only a seven...
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#924698
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Partsgeek will not exchange broken tail light
I ordered a tail light from partsgeek.com. The part arrived with a cracked lens. We looked for a customer service number on their website and weren't able to find one. You must submit a form online to contact the company and they reply by e-mail. We submitted the...
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1.6
I didn't like
  • Received damaged product
  • No exchanges
  • Paying return shipping
#811624
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Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
Partsgeek - Review about Moog Ck620956 Control Arm from Akron, Ohio
So recieved my moog lower control arms today. Went to inspect them and noticed it wasn't in a bag, a tear in the ball joint boot, missing a dust cover and nut. How in the world can you f this up. I took pictures of them side by side, and also took a picture of...
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#766810
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Partsgeek - Review about Auto Part from Wonder Lake, Illinois
Ordered a part from parts geek. got wrong part. Mounting holes are too wide and wire plug not the same. Now want to return it. I have to fill out a support ticket. Have fill out number times. Does not go. Also have to pay return postage. Guess will have to eat...
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#708303
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