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Ok i ordered 2 parts for a mini cooper witch one part was a thermostat housing and the other was a bypass coolant pipe for a customers car well when the parts arrived the thermostat housing was good but the bypass tube had a small hairline crack witch u could barely so...
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1.0
Product
#1028384
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Do not expect good customer service from a company that is a third party vendor and contracts out to different company who actually provides and ships the parts. They sent the wrong part not the one I ordered. When I called the customer service number they did not pick...
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1.8
I liked
  • If they could answer the phone
I didn't like
  • Paying for return shipping when they shipped wrong part
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Partsgeek - Rude and useless
Partsgeek - Rude and useless
They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and...
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1.0
I didn't like
  • Visa merchant agreement violation
  • Shipping policy
  • No help
#1014961
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Partsgeek Shipping Service Review

#1021377
You suck you told me you send me an email to return this part i have yet to recieve one you buisness sucks I have paid the amount auto zone or advanced auto would have charged me double shipingyou never sent me the return stuff in the first place parts geek sucks ***
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Partsgeek Shipping Service Review

#1034498
1.5
Ordered. 2 front struts only received one FedEx showed one part was never picked up at wearhouse or shipped .They say my claim is denied Move to the next Step No customer service ,they act like a third party seller Don't buy from them
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Car had gotten into a freak accident (tire flew off a vehicle and hit me) luckily the damage was mostly cosmetic. I had decided to order few parts from partsgeek one of which was a pair of corner lights (since the driver sides was busted). Also ordering the pair was...
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2.2
I liked
  • Selection
I didn't like
  • Rude customer service
  • No return
  • No exchange
#1031437
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Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled. Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
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1.0
I didn't like
  • Not having a timely solution for the problem
  • Poor service on refunds
  • Return shipping policy is not user friendly
#1023300
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I ordered 2 replacement mirrors for a 2004 Chevy Tahoe and these *** bastards sent me parts for a 1999-2001 Chevy. After taking my doors completely apart to install the mirrors, I open the box only to find that they are the wrong parts! I call back, put in a return...
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1.8
I didn't like
  • Worst experience i have ever had with a company and their staff
#1027601
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I ordered a part from Parts Geek, a part that does not fit my vehicle arrived. After doing some further investigation I found out that PartsGeek does not pay return shipping even is the Fault is theirs. I called customer service to let them know that this policy is...
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Purchased multiple parts from PartsGeek. Most of the parts are fine and usable. Several parts are not. I ordered grills for my 2003 BMW 325i. I ordered the wrong grills. These grills don't fit a sedan. My bad. Let me tell you why. There are many grills to choose from....
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2.5
I didn't like
  • There is no print button on the website
  • Customer service representative was rude
  • Return shipping policy is not user friendly
#1006058
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Be careful when you are ordering parts on partsgeek they do NOT make it clear what you are ordering !! READ everything!!!!!!!!!! You will pay to ship your return, which is often more than the part! Read all the obscure NOTES under the product you are actually ordering....
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2.2
#1015383
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Contact Partsgeek

Headquarters Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, NJ 08053
Phone:
(800) 541-9352
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I placed an order on January 6, and received confirmation of my order. An hour later I got an email stating my payment had been verified/successful, and they would be shipping soon. On January 9, I received an email from PartsGeek stating they were out of stock for...
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Anonymous

Anonymous Did you ever recover parts or money.I think we were scammed as well