filters
state:
Show
city:
Show
category:
Show
product:
Show
Ordered two a/c hoses for my Subaru, the discharge line and the suction line. Received two of the exact same hose with different part numbers on part bags. Email Parts Geek (PG) to tell them I got two of same though ordered two different and wanted to return one and...
Read more
1.7
I didn't like
  • Return policy
#1055483
Reply to reviews
Partsgeek - Shipping Rip Off
Partsgeek - Shipping Rip Off
Ordered a grille for a Honda, it didn't fit. Probly thru my own inability to order the proper one ,seems like every single model, color, temperature takes a different grille. The part was cheap, maybe 16 or 17 bucks, but the shipping brought it to over 50! Tried to...
Read more
I liked
  • Good prices
I didn't like
  • Hard site navigation
#1034361
Reply to reviews
I placed an order w/Parts Geek for 2 headlight assemblies on 2/20/27. I recv'd a pkg thru UPS on 3/1/17 containing 1 headlight assembly. There was absolutely no damage to or signs of tampering with the package. I contacted Parts Geek Cust. Svc. on 3/2/17 for assistance...
Read more
3.3
I liked
  • Price and quality of the one item i did receive
I didn't like
  • Attitude lack of help from customer svc on incomplete order
#1032902
Reply to reviews

Partsgeek - Claim my order

Partsgeek
#1058899
I ordered a Air pump for bmw x5 2003 10 days ago and I don't have trucking number Or receive yet i want to knowwhat it's happening
Comment Be the first to start a discussion
Show

Partsgeek - Shipping

Partsgeek
#1043504
2.0
No pkg 7 days since order.
Comment Be the first to start a discussion
Show

Partsgeek Shipping Service Review

Partsgeek
#1034498
1.5
Ordered. 2 front struts only received one FedEx showed one part was never picked up at wearhouse or shipped .They say my claim is denied Move to the next Step No customer service ,they act like a third party seller Don't buy from them
Comment Be the first to start a discussion
Show

Partsgeek Shipping Service Review

Partsgeek
#1021377
You suck you told me you send me an email to return this part i have yet to recieve one you buisness sucks I have paid the amount auto zone or advanced auto would have charged me double shipingyou never sent me the return stuff in the first place parts geek sucks ***
Comment Be the first to start a discussion
Show
Ok i ordered 2 parts for a mini cooper witch one part was a thermostat housing and the other was a bypass coolant pipe for a customers car well when the parts arrived the thermostat housing was good but the bypass tube had a small hairline crack witch u could barely so...
Read more
1.0
Product
#1028384
Reply to reviews
Ordered one part online hit check out and they charged me 260 for a 79 dollar part. They put 2 additional items on my order that i never ordered. I called two minutes later to cancel and they were closed tgen went online and they dont accept cancelations. I got up...
Read more
h.kitchener
h.kitchener

Send the part back but make sure you also dispute the charge with your credit card company.

1.0
#1052880
Reply to reviews
I ordered a new CV joint and axle assembly for my 1993 MR2 Turbo. Parts Geek's database identifies the incorrect part (not even close to physically the same size!) When trying to return the part their customer support first refuses to believe me that the part is...
Read more
2.8
I liked
  • Low prices and easy website
I didn't like
  • Wrong part identified by their system
  • Rude customer service
#1050952
Reply to reviews
They charged me nearly $40 for 1 to 2 day shipping for an order involving spark plugs and cylinder coils. But because they come from different warehouses the coils didn't come in for a week and a half. The guy on the phone said it is clear on the shipping page because...
Read more
1.2
#1055409
Reply to reviews
Do not expect good customer service from a company that is a third party vendor and contracts out to different company who actually provides and ships the parts. They sent the wrong part not the one I ordered. When I called the customer service number they did not pick...
Read more
1.8
I liked
  • If they could answer the phone
I didn't like
  • Paying for return shipping when they shipped wrong part
#1030302
Reply to reviews
Partsgeek - Rude and useless
Partsgeek - Rude and useless
They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and...
Read more
1.0
I didn't like
  • Shipping policy
  • Visa merchant agreement violation
  • No help
#1014961
Reply to reviews
They sent me wrong parts. I ordered them for my 1970 Oldsmobile and I get parts for a 1968 Camaro. They won't take them back. Had to send pictures in to show them it was the wrong parts. They must have some flunky pulling parts stuffing them in the box and sending...
Read more
1.2
Product
#1055689
Reply to reviews