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I ordered parts for my truck that they clearly listed fit my truck. The parts did not fit. I called customer service and they admitted it was their mistake and would send me a shipping label via email. After a week or so of not receiving the shipping label I called...
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1.9
#1119124
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My first order was defective. I made a $45 purchase that ended up costing $325. The part was defective. Since it's electrical (I'm sure that's what they'll say), no refund. The new part $100. Labor to remove the defective part $180. They want me to return it and even...
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#1116047
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Sometime in March/April of this year I purchased an A-1 Cardone remanufactured electronic throttle body for My 2005 GMC Envoy. Installation went OK and I sent the core back for my $34 dollar core charge. I opened 2 cases telling them that my core charge hadn't been...
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3.4
I didn't like
  • That i did not receive my core refund after i sent core back
#1114241
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Partsgeek - Part missing

Partsgeek
#1119468
Part was not shipped with order.
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Partsgeek - Office closed

Partsgeek
#1116549
Ordered driver side mirror for Toyota Tundra 2003 SR5 extended cab received Toyota Tundra mirror for a 2003 to 2006 double cab it doesn't fit my truck
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Partsgeek - No answer

Partsgeek
#1112208
I ordered struts for my Mustang order number 153-635-0526 I ordered two of them one has shown up I need the other one I ordered both as a pair for 174 some odd dollars they were $87 a piece I'd like to know where they are
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Partsgeek - Where is my order

Partsgeek
#1107498
I have not got my order yet my order number is 15 36170373
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This company is terrible. I ordered 4 identical wheels. One of the wheels they sent me was incorrect. I had to wait for them to confirm that the wheel was wrong. Then I have to ship the wheel back to them at MY EXPENSE! Shipping ate up over 50% of the cost of a new...
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2.9
I liked
  • Ease of ordering
#1112708
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I order a left Driverside Mirror with heater on it. The first one came in was the Passenger Side with no heater on mirror. Order New Part Left Driverside Mirror with Heater. Went to Customer Service put all information for Ticket. Never Received no Response. New Part...
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3.1
#1108500
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I was searching everywhere for an OEM replacement fuel cap for my late-model BMW as the dealer was out-of-stock. The part ordered turned-out to be a less-than-satisfactory "equivalent" that inspite of returning promptly, took several weeks and an inquiry or two to...
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#1106556
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Partsgeek - Part Geek return Policy Warning
The consumer is going to pay. I ordered part # 113-127-25D (Fuel Pump) for my 1972 VW Beetle. The one in the picture on their web site is the correct fuel pump for my vehicle. I received an EMPI design replacement which is not the same as the pump I ordered and is not...
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#1106487
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A customer support staff member has replied to your support request, #224772913 with the following response: Please accept our sincere apologies for failing to provide you with the excellent service you expected from us. You are a valued customer, and our goal is your...
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#1104476
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I was hesitant to purchase from Parts Geek, but decided to take a chance. I should have went with my gut. They sent me two incorrect parts, and after about 15 emails & a phone call, they provided an RMA number to allow me to return it. THEY MADE ME PAY RETURN SHIPPING...
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1.8
#1102977
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, NJ 08053
Phone:
(800) 541-9352
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Partsgeek Products and Services

I would give this company Zero stars if it were an option. Never in my life has anyone working in customer service been so disrespectful to its customers. We called several times to discuss a warranty issue, only to be ignored and pushed off. Not only was Rich the rep...
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Anonymous
Anonymous

High my name is Ernie . I am having the same Type Of Problem. Bought A starter switch For A 900 Saab 900. I was Sent One For A 9000 Saab Part Is Not Made The Same. Paid...

1.0
#1098242
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