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I placed an order w/Parts Geek for 2 headlight assemblies on 2/20/27. I recv'd a pkg thru UPS on 3/1/17 containing 1 headlight assembly. There was absolutely no damage to or signs of tampering with the package. I contacted Parts Geek Cust. Svc. on 3/2/17 for assistance...
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3.3
I liked
  • Price and quality of the one item i did receive
I didn't like
  • Attitude lack of help from customer svc on incomplete order
#1032902
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DO NOT DO BUSINESS WITH PARTSGEEK.COM. DO NOT BUY ANYTHING FROM THEM. I BOUGHT A PART WHICH WAS MISREPRESENTED BY THEM ONLINE. THE PART I BOUGHT WAS NOT THE PART ADVERTISED ONLINE. THE PART I RECEIVED DID NOT MATCH WHAT I PURCHASED. CUSTOMER SERVICE DOES NOT...
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BRIANGRAY
BRIANGRAY

AFTER I COMPLAINED TO THE BETTER BUSINESS BUREAU IN NEW JERSEY THE PROBLEM WAS RESOLVED.

1.2
Product
#938370
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I ordered the wrong parts on a Friday afternoon didn't realize it until i got the confirmation email. I called several time that day, Saturday and Monday. Trying to cancel or change the order. After i finally got a hold of someone on Monday morning. I was told i they...
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1.0
I didn't like
  • Customer service
  • Order cancellation
  • Service
#868793
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Ordered a part online at 11pm. I tried to immediately cancel it since I realized I ordered the wrong one. Their customer service form was offline so I sent a fax. Then I called in the morning, but they don't answer the phone. I Submitted a form and they still...
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solbkeston
solbkeston

They didn't charge me the restocking fee, got to give them props.

1.0
I didn't like
  • Service
  • Restock
#699994
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This is a review of the Trico brand wiper blade I ordered for my 2013 Toyota Highlander. I ordered the wiper blade on Monday the 26th of January 2015. I had the option of choosing ground, overnight or 2 day shipping and he part was on sale for $11.23 as opposed to...
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3.6
I liked
  • Found part
I didn't like
  • Inconsistent delivery
#590337
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I recently ordered 3 new NTK brand oxygen sensors. The parts were OEM and were the same as I would have got in the store, but they were much cheaper to buy with Parts Geek. As far as the shipping I received for my part, the oxygen sensors were listed as being “Free...
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4.4
I liked
  • Found part
  • Good customer service
I didn't like
  • Inconsistent delivery
#579235
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