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Absolute worst customer service ever. They may have good prices, but you better hope you never have to make a return or deal with Customer Service. Don't believe me, Google the reviews. I sure wish I did first.

They take no responsibility for their mistakes. I ordered a part that was advertised to fit my car. When I got it, the part was clearly for a different car. After almost a month of trying to get an RMA, I finally got one only to realize I had to pay the return shipping. $16 for their mistake and I still need the part.

I filed complaints with New Jersey BBB and the States Attorney Office. I don't know where that will take me. If you too have been screwed by this company, I encourage you to do the same.

Review about: Auto Parts.

I liked: Competitive part price, Price.

I didn't like: Horrible customer service, Part did not fit as described.

Review #664343 is a subjective opinion of a user.

2.5
Customer service
Product or Service Quality
Website
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $17
Preferred solution Full refund

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