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Immediately after placing an order I realized I did not want it any longer due to bad reviews and found a better option elsewhere. I tried to leave a message, since it was after hours, but got stuck on an endless loop message saying that they were not available--no...
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Ordered a small part for my truck. I received a front grill to a Toyota Corolla. The return process is a joke. They put YOU to work and require you to complete a form, take photos, send emails, invoice numbers (although they already have them based on phone number look...
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Anonymous

NR I do as a matter of fact. The one I just received from Parts Geek is broken in two places and looks used.I have a 2003 Corolla.

I placed an order on January 6, and received confirmation of my order. An hour later I got an email stating my payment had been verified/successful, and they would be shipping soon. On January 9, I received an email from PartsGeek stating they were out of stock for...
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Anonymous

Anonymous Did you ever recover parts or money.I think we were scammed as well

Partsgeek Customer Care Review

#1004258
I ordered a radiator they sent me the wrong one. Tried to have it sent back they are trying to charge me 85$ to send it back. Everytime I try to call and talk to someone they hang up on me! Very rude people this site should be shut down!!!
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Partsgeek Customer Care Review

#1004224
Call 4 times today and you call was disconnected as when I gave my name and explanation, It's been three months after ordering the part which as discussed was suppose to be returned, I have not received a email within the following process. My cell no is 8622761010
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Short Review for February 03, 2017, Other

#1001978
1.0
Need to cancel my order
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Partsgeek Shipping Service Review

#992398
Just placed a $173.33 order and as im punching in my credit card info. I notice a $37 shipping fee... FUUUUCK YOOOU!!!!! Taking my order somewhere ELSE, dude... Best wishes...
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I ordered four fenders for my vehicle. The website showed all four in stock so I placed an order online. I received an email stating that one of the front fenders was not in stock. I wanted matching fenders as some manufactures differ slightly. I contacted Customer...
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I ordered a part from Parts Geek, a part that does not fit my vehicle arrived. After doing some further investigation I found out that PartsGeek does not pay return shipping even is the Fault is theirs. I called customer service to let them know that this policy is...
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Ordered a timing belt kit for my Acura in March 2016. Received parts kit and kept them until my car logged the proper mileage. The day before Christmas, I left my car and parts at the local Acura dealer and was told they would have my car back by that afternoon so I...
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#981848
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I ordered a tank for my project truck 89 f-150. Ordered the tank half based of the picture being correct. bad idea. Mis labeled picture and item. Received the tank today, it's a front tank, not rear apparently. no refund unless i pay for shipping. not happy. Just...
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1.8
Product
#980664
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I ordered control arms for my 98 Chevy 3500, I searched for the item on their site and the ones I ordered showed up as a direct fit. When they arrived the control arms were 4 inches to small width wise and 3 inches too long length wise. Also in 98 Chevy 2500's and...
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2.1
I didn't like
  • Slow shipping
  • Sent me the wrong part and i had to pay shipping
  • Bad customer service
#977967
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Partsgeek Customer Care Review
Horrid customer service I ordered a part at the beginning of November and the part was incorrect. When I explained that to a "customer service" representative, he berated me and said I must be mistaken. Rather than address and solve the problem he chose to argue. Then...
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Ordered a BMW part from Parts geek on a Monday because I desperately needed it by Friday. I ordered the correct part but on Thursday night I received a part for a Volkswagen Passat. Talked to their support at Partsgeek and the guy said, Well, can't you make it fit?...
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#965662
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