filters
state:
Show
city:
Show
category:
Show
product:
Show
I placed an order w/Parts Geek for 2 headlight assemblies on 2/20/27. I recv'd a pkg thru UPS on 3/1/17 containing 1 headlight assembly. There was absolutely no damage to or signs of tampering with the package. I contacted Parts Geek Cust. Svc. on 3/2/17 for assistance...
Read more
3.3
I liked
  • Price and quality of the one item i did receive
I didn't like
  • Attitude lack of help from customer svc on incomplete order
#1032902
Reply to reviews
Car had gotten into a freak accident (tire flew off a vehicle and hit me) luckily the damage was mostly cosmetic. I had decided to order few parts from partsgeek one of which was a pair of corner lights (since the driver sides was busted). Also ordering the pair was...
Read more
2.2
I liked
  • Selection
I didn't like
  • No email responses
  • No exchange
  • No return
#1031437
Reply to reviews
Do not expect good customer service from a company that is a third party vendor and contracts out to different company who actually provides and ships the parts. They sent the wrong part not the one I ordered. When I called the customer service number they did not pick...
Read more
1.8
I liked
  • If they could answer the phone
I didn't like
  • Paying for return shipping when they shipped wrong part
#1030302
Reply to reviews

Short Review for March 01, 2017

Partsgeek
#1015386
The guy was totally ***
Comment Be the first to start a discussion
Show

Short Review for February 19, 2017, Pc_other

Partsgeek
#1010907
5.0
I boght oxygen sensor but i really like to cancle because i was confusing wiht the other item .sorry. I would like to cancle my oder number is 15-32156808 . thnk yo so much
Comment Be the first to start a discussion
Show

Auto Part Review

Partsgeek
#1008035
1.0
I sent off for two different parts.they sent me the wrong part which cost me 650$ dollars, and the part i needed cost only 29.73, so i returned the old part, ordered the new one, and ive never got my money back for the wrong part, and has yet to receive the right part, or a fefund for it either.im now failing a dispute with my bank.
Comment Be the first to start a discussion
Show

Partsgeek Customer Care Review

Partsgeek
#1004258
I ordered a radiator they sent me the wrong one. Tried to have it sent back they are trying to charge me 85$ to send it back. Everytime I try to call and talk to someone they hang up on me! Very rude people this site should be shut down!!!
Comment Be the first to start a discussion
Show
Ok i ordered 2 parts for a mini cooper witch one part was a thermostat housing and the other was a bypass coolant pipe for a customers car well when the parts arrived the thermostat housing was good but the bypass tube had a small hairline crack witch u could barely so...
Read more
1.0
Product
#1028384
Reply to reviews
I ordered 2 replacement mirrors for a 2004 Chevy Tahoe and these *** bastards sent me parts for a 1999-2001 Chevy. After taking my doors completely apart to install the mirrors, I open the box only to find that they are the wrong parts! I call back, put in a return...
Read more
1.8
I didn't like
  • Worst experience i have ever had with a company and their staff
#1027601
Reply to reviews
Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled. Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
Read more
1.0
I didn't like
  • Poor service on refunds
  • Not having a timely solution for the problem
  • Return shipping policy is not user friendly
#1023300
Reply to reviews
Be careful when you are ordering parts on partsgeek they do NOT make it clear what you are ordering !! READ everything!!!!!!!!!! You will pay to ship your return, which is often more than the part! Read all the obscure NOTES under the product you are actually ordering....
Read more
2.2
#1015383
Reply to reviews
Partsgeek - Rude and useless
Partsgeek - Rude and useless
They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and...
Read more
1.0
I didn't like
  • Shipping policy
  • Visa merchant agreement violation
  • No help
#1014961
Reply to reviews
A young guy from partsgeek.com got frustrated on the phone, while i ordering a part, blowing and sying as if i was getting on his nerves. So i asked him, man? Are you upset with me. And he said im tired ive been working a lot of long hours. So i told him i understood....
Read more
1.0
#1008479
Reply to reviews
Purchased multiple parts from PartsGeek. Most of the parts are fine and usable. Several parts are not. I ordered grills for my 2003 BMW 325i. I ordered the wrong grills. These grills don't fit a sedan. My bad. Let me tell you why. There are many grills to choose from....
Read more
2.5
I didn't like
  • There is no print button on the website
  • Customer service representative was rude
  • Return shipping policy is not user friendly
#1006058
Reply to reviews