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Be careful when you are ordering parts on partsgeek they do NOT make it clear what you are ordering !! READ everything!!!!!!!!!! You will pay to ship your return, which is often more than the part! Read all the obscure NOTES under the product you are actually ordering....
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2.2
#1015383
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Partsgeek - Rude and useless
Partsgeek - Rude and useless
They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and...
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1.0
I didn't like
  • Visa merchant agreement violation
  • Shipping policy
  • No help
#1014961
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A young guy from partsgeek.com got frustrated on the phone, while i ordering a part, blowing and sying as if i was getting on his nerves. So i asked him, man? Are you upset with me. And he said im tired ive been working a lot of long hours. So i told him i understood....
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Auto Part Review

#1008035
1.0
I sent off for two different parts.they sent me the wrong part which cost me 650$ dollars, and the part i needed cost only 29.73, so i returned the old part, ordered the new one, and ive never got my money back for the wrong part, and has yet to receive the right part, or a fefund for it either.im now failing a dispute with my bank.
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Partsgeek Customer Care Review

#1004258
I ordered a radiator they sent me the wrong one. Tried to have it sent back they are trying to charge me 85$ to send it back. Everytime I try to call and talk to someone they hang up on me! Very rude people this site should be shut down!!!
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Partsgeek Customer Care Review

#1004224
Call 4 times today and you call was disconnected as when I gave my name and explanation, It's been three months after ordering the part which as discussed was suppose to be returned, I have not received a email within the following process. My cell no is 8622761010
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Short Review for February 03, 2017, Other

#1001978
1.0
Need to cancel my order
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Purchased multiple parts from PartsGeek. Most of the parts are fine and usable. Several parts are not. I ordered grills for my 2003 BMW 325i. I ordered the wrong grills. These grills don't fit a sedan. My bad. Let me tell you why. There are many grills to choose from....
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2.5
I didn't like
  • There is no print button on the website
  • Customer service representative was rude
  • Return shipping policy is not user friendly
#1006058
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Parts Geek Coupon Code Keep your coupon cause im not ordering $1 from your company much less spending over $200 to save $5....how insulting. I wrote two negative reviews on thier website which was pointless because they dont even post them.....100 out 100 reviews on...
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#1004936
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You are absolutely right ... they are pure *** holes and dont deserve anyones bussiness. Thet all use a trick to bypass the consumer protectiin laws : Law 1- you can cancel ANY online order within 1 hr. Law 2: if the Item has not shipped yet it can be canceled. So how...
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1.0
#999142
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Ordered part 7473-08021180 a transmission pan for a VW Golf. Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper. Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the...
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1.9
I liked
  • Price and quality of pan
I didn't like
  • Being cheated
#998511
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I ordered two of the same wheels. Due to a fulfillment error on their part, I received from them one correct wheel and one incorrect wheel. I called and asked them if i could send the wrong one back and when they receive it send me the correct one that i ordered. Was...
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2.0
I liked
  • Good parts selection
I didn't like
  • Customer service
  • Shipping charges
  • Shipping policy
#997810
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I ordered shoes, drums, hardware kit for a rear brake job for my 2002 dodge Durango. ive bought from these guys before and never had an issue. all parts came fast as usual. I go to start the job and find out the shoes (even though there site said they fit) did not sit...
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3.8
I didn't like
  • Return policy regarding shipping
#994940
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Immediately after placing an order I realized I did not want it any longer due to bad reviews and found a better option elsewhere. I tried to leave a message, since it was after hours, but got stuck on an endless loop message saying that they were not available--no...
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1.6
#993518
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