PartsGeek Phone Numbers and Emails

Customer Service:

  • (800) 541-9352
    Orders

PartsGeek Email:

sales@partsgeek.com

PartsGeek Contact Information

PartsGeek Website:

PartsGeek Online Chat:

Corporate Office Address:

Parts Geek, LLC
777 Route 70 East, Suite G-103
Marlton, New Jersey 08053
United States

Other Info (opening hours):

Hours:

Daily: 8 am - 8 pm (EST)


Mailing Address

3900 Mechanicsville Road

Building 7, Suite 213

Doylestown, PA 18902

Fax:

+1 (856) 552 0349
Edit Business Info

PartsGeek Rating Based on 935 Reviews

Rating details

2.1
more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

Summary of PartsGeek Customer Service Calls

9.2K TOTAL
CALLS
02:23 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PartsGeek Customer Service?

Shipping and Delivery Question:

  • “You sent me the wrong part”
  • “Wrong parts”
  • “My part was sent to wrong address”

Return/ Replace Question:

  • “Returning an item”
  • “Returning a part”
  • “I have a return”

Request for Information Question:

  • “Looking for parts”
  • “To talk to someone about a part i ordered”
  • “Questions on parts”

Product/ Service Question:

  • “Part i order is leaking upon install”
  • “Defective part”
  • “To order a part and return the wrong one”

Refund Question:

  • “Refund on order”
  • “Refund”
  • “Refund on order PG44577173A”

Activation/ Cancellation Question:

  • “Duplicate order of $500 need to cancel”
  • “Cancel my order”
  • “I want to make sure my order was not canceled accidentally”

Payments and Charges Question:

  • “Payment”
  • “Took payment but can't ship”
  • “I bought a uccn 3193pfc condenser is it precharged with oil if so what kind”

Staff Question:

  • “Customer service”
  • “*** SERVICE.”
  • “Customer service issue”

Cards Question:

  • “Because you all have not put my money back on to my Visa card for the returned pars that I sent back”
  • “Card declined”
  • “I want to make sure my credit card didn't go through I tried and tried and tried I've got my numbers I have not go got no calls back I want to make sure as many times I tried and it didn't go through I need a customer to call me 74097 to oh four six”

Website/ Application Question:

  • “Need a part from your site to be shipped next day air”
  • “Your site says that you shiped my parts on the 25th with FedEx , FedEx said that you only filled out a label but you didn't send it im trying to find my parts”
  • “Can't locate a part on your website”

Account Question:

  • “They havent credited my pay pal account yet after aprox. 2 months.”
  • “Cause of my account”
  • “Money went to wrong account want retracked and placed in right one”

Employment Question:

  • “Job offer possible scam from EarthLink email”

Other Question:

  • “Ac”
  • “I haven't received one of my parts”
  • “Getrma#”

About

PartsGeek Terms of Service
To read more: https://www.partsgeek.com/terms-and-conditions.html
PartsGeek Privacy Policy
To read more: https://www.partsgeek.com/privacy_policy.html
Top PartsGeek Services

Shipping Service, Customer Care, Manager

Top PartsGeek Products

Website, Fog Light

PartsGeek Pros and Cons

Pros: Found part, Good prices, Price, Nice site, Part

Cons: Customer service, Wrong part, Unethical business practices, Worst customer service i have ever had, Rretun policy

Summary

Partsgeek has been on the market since 1996. The online store was launched in 2002. Clients are offered a broad selection of new, OEM, genuine, rebuilt, and OE quality discount aftermarket parts and various accessories for cars, trucks, and SUVs from such famous brands like Accel, Weathertech, Airaid, MSD, Corsa, Magnaflow and other. The company provides replacement and performance parts to all makes and models at different prices. At the present time, the site of the company offers an inventory online catalog where one can find a complete list of products which is in assortment of the company. Orders placed online are subject to the same-day delivery. Partsgeek sells all goods with a 30 day money back or exchange guarantee.

PartsGeek reviews and complaints

PartsGeek is ranked 58 out of 550 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

VISAMasterCardDiscoverPayPal

Edit Description

Compare PartsGeek To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

RockAuto
5628 reviews
2.5
AutoZone
1086 reviews
2.2
CarParts Com
43 reviews
1.9
Write a review
Do you have something to say about PartsGeek? What happened? What can we help you with?
Submit review Don't show this popup