Contact PartsGeek Customer Service
PartsGeek Phone Numbers and Emails
Toll-Free Number:
-
(800) 541-9352Orders
PartsGeek Email:
PartsGeek Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PartsGeek Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PartsGeek is 8005419352. 63% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as PartsGeek may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PartsGeek Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PartsGeek is 8005419352. 63% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as PartsGeek may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
People call PartsGeek mainly because of return/ replace, request for information, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PartsGeek is sales@partsgeek.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
PartsGeek Website:
PartsGeek Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Daily: 8 am - 8 pm (EST)
Mailing Address
3900 Mechanicsville Road
Building 7, Suite 213
Doylestown, PA 18902
Fax:
How Good is PartsGeek's Customer Service?
Summary of PartsGeek Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PartsGeek?
Shipping and Delivery Question:
- “I have not received my order or any delivery update.”
- “Need tracking number”
- “Missing part”
Return/ Replace Question:
- “Return part”
- “Return”
- “Return need a RMA number”
Request for Information Question:
- “Need part information”
- “Check on order”
- “I should get information requested without being foced. to pay more than $1 to pay”
Product/ Service Question:
- “Order a part”
- “Type of battery”
- “Order a fuel pump and it's broke and they sent it like that”
Refund Question:
- “Refund”
- “MONEY BACK ON MY CARD. I SENT YOU YOUR PART BACK.”
- “Waiting for a refund”
Activation/ Cancellation Question:
- “To make sure my order was cancel”
- “My part order keeps getting canceled”
- “I wanna cancel my order because the item is out of stock”
Payments and Charges Question:
- “Charge”
- “To get some invoices”
- “Missing paid for part with no information”
Account Question:
- “There was 2 amounts taken out of my account and my order was only 225.62 and the other amount was taken was 212.84 whyy”
- “Send a part back and I forgot to give you guy the tracking number”
- “Part not color coded”
Staff Question:
- “I'm having a difficult time with your customer service”
- “I wanna talk to customer service please”
- “Customer service”
Cards Question:
- “Credit card charges 3 times”
- “Wrong credit card info”
- “Decline credit card”
Website/ Application Question:
- “Installation help”
- “I just spent 360 dollars on ngk coils that your website claims still to this day that it fits my 2013 veloster turbo but it does not fit the plugs meaning it doesnt fit. They are very apparently different. Fortunately i noticed it on the 2nd one befd”
- “Need a part from your site to be shipped next day air”
Employment Question:
- “Job offer possible scam from EarthLink email”
Other Question:
- “Order parts”
- “No recibí el pedido”
- “Wondering were parts are”
Compare PartsGeek Customer Service To
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