Partsgeek Contact Information

  • (800) 541-9352

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Headquarters Address:

Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States

Fax:

(856) 988-9403

Social Networks:

Summary of Partsgeek Customer Service Calls

3311 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:26 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Partsgeek to Ask about:

Return/ Replace:

  • “To ask about returning. An Item”
  • “Parts returned supposelly due to incorrect address”
  • “Want to return part in person Thank”

Shipping and Delivery:

  • “Did not receive part yet”
  • “Did not get all of my order”
  • “My package didn't get delivered”

Request for Information:

  • “I ordered a window regulator for my 1994 Mercedes S 500 passenger side right have not received any parts or any confirmation”
  • “Question about shipment”
  • “Checking on function ability of part that's ordered”

Activation/ Cancellation:

  • “Cancel an order”
  • “Cancel order wrong part year. 2006 Not 2007 Tail gate”
  • “I canceled order and i didnt get money back immediatley after the orfer went through. the guy said i would gwt it within a few minites”

Refund:

  • “Refund the card ending in 0058 for a alternator for 1995 lincoln continental for Clara Warren address is 14870 county Rd HH Las Animas,Co 81054”
  • “Refund”
  • “I never received my refund back and I need my money been almost 2weeks partsgeek. So can y'all please refund me”

Product/ Service:

  • “I bought an exhaust manifold it's only been on the truck two weeks and it's already broke” , Review #1420573
  • “To place order and ask questions”
  • “To order a part”

Payments and Charges:

  • “I want to make sure that I didn't enroll in their discount program”
  • “Extra charge”
  • “Cannot enter coupon code”

Staff:

  • “Havent heard back from customer service.”
  • “Inform cutomer service my package arrived.”
  • “Need to speak to a customer service representative”

Cards:

  • “Someone used my credit card information to purchase from your site”
  • “I tried 2 order on line my credit card wouldnt go threw”
  • “I got a spark plug and I need 6 but I can’t give 17.00 for 6 If I order some different ones can send this one back and have it taken off of my card”

Account:

  • “Cause of my account”
  • “Took out of my account two times”

Employment:

  • “Job offer possible scam from EarthLink email”

Website/ Application:

  • “I need two car parts and I have problem placing the order online”

Other:

  • “Need catalog”
  • “For side mirror for outlander sport Mitsubishi 2017”
  • “Duplicate order sent”

Partsgeek Rating Stats

2.1 out of 5 stars
based on 458 reviews
See all 1197 reviews reviews

Rating stats

  1. 211 reviews
  2. 95 reviews
  3. 65 reviews
  4. 47 reviews
  5. 40 reviews

Rating trend

About Partsgeek

Top 5 Partsgeek Products

Website, Fog Light

Top 5 Likes about Partsgeek

Ok to find part, Good prices, Nice site good prices, Part, Good parts selection

Top 5 Dislikes about Partsgeek

Poor customer service, Unethical business practices, Product information, Shipping policy, Paying return shipping

Summary

Partsgeek has been on the market since 1996. The online store was launched in 2002. Clients are offered a broad selection of new, OEM, genuine, rebuilt, and OE quality discount aftermarket parts and various accessories for cars, trucks, and SUVs from such famous brands like Accel, Weathertech, Airaid, MSD, Corsa, Magnaflow and other. The company provides replacement and performance parts to all makes and models at different prices. At the present time, the site of the company offers an inventory online catalog where one can find a complete list of products which is in assortment of the company. Orders placed online are subject to the same-day delivery. Partsgeek sells all goods with a 30 day money back or exchange guarantee.

Partsgeek reviews and complaints

Partsgeek is ranked 28 out of 314 in Auto Parts and Accessories category

Area Served

USA

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Partsgeek Stats

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