Not resolved

I received a defective part, but due to the lengthy return and replacement process The auto shop tie wrapped it together so we could use it. I received an E-mail from Part geeks stating they had reviewed my problem and would call me or E-mail me by 8-3.

It is now 8-8-16 and no call or additional contact. Great prices , but very poor customer service. Almost impossible to get anyone on the phone to talk to. Then thy want you to write a 100 word book on the problem before they will look at your problem.

Completely asinine service and support. but who cares any more.

Product or Service Mentioned: Auto Part.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from Aug 08, 2016.
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