Ordered part 7473-08021180 a transmission pan for a VW Golf.Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper.
Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the difference even though their packing list is how I discovered the problem. First rep Chris was helpful and professional.
Second rep who would not name himself on the phone, stated they didn't do that, first time i have ever not been given an identifier by a CSR on the phone ever, basically implied that I was *** because both parts were identical, I just paid more to get it from "a different warehouse".Packing slip they supplied says otherwise.
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|Product or Service Quality|
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
- Price and quality of pan
What I disliked
- Being cheated
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