Partsgeek - Dishonest business practices!

5 of 576 Partsgeek reviews

Ordered part 7473-08021180 a transmission pan for a VW Golf.Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper.

Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the difference even though their packing list is how I discovered the problem. First rep Chris was helpful and professional.

Second rep who would not name himself on the phone, stated they didn't do that, first time i have ever not been given an identifier by a CSR on the phone ever, basically implied that I was *** because both parts were identical, I just paid more to get it from "a different warehouse".Packing slip they supplied says otherwise.

This review is a subjective opinion of a user.
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Billing Practices
Product or Service Quality
Value for money
Price Affordability
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services

  • What I liked
    • Price and quality of pan
  • What I disliked
    • Being cheated

Reason of review:
Problems with payment
Product or service
Transmission Pan
Review category
review #998511

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5 of 576 Partsgeek reviews

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