Not resolved

Ordered part 7473-08021180 a transmission pan for a VW Golf.Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper.

Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the difference even though their packing list is how I discovered the problem. First rep Chris was helpful and professional.

Second rep who would not name himself on the phone, stated they didn't do that, first time i have ever not been given an identifier by a CSR on the phone ever, basically implied that I was *** because both parts were identical, I just paid more to get it from "a different warehouse".Packing slip they supplied says otherwise.

Review about: Transmission Pan.

I liked: Price and quality of pan.

I didn't like: Being cheated.

Review #998511 is a subjective opinion of a user.

Diversity of Products or Services
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Turnaround Time
Price Affordability
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Customer service
PRODUCT OR SERVICE Partsgeek Shipping Service
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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