State: Illinois Clear all filters (21 of 961 reviews match)
filters
state:
city:
Show
product:
Show
I had a need for fast turn around as did many people and went to parts geek because of "east coast base and distribution" HA HA! I was told all my parts were in stock at warehouse B NY. So for that reason I committed to the order. Oh yea I'm in MD. I ordered Friday...
Read more
I didn't like
  • Unethical business practices
#865365
Reply to reviews
Absolute *** company. Not even a company - NO customer service, no phone answering, just ***. Just like above, they sent the wrong item BUT I CAN'T EVEN GET ANYONE TO RESPOND!!! I ordered a driver side mirror, but got the passenger side mirror. The customer service...
Read more
Anonymous
Anonymous

Same thing happened to me. Ordered a driver side mirror, description clearly stated driver side and they shipped me the passenger side. I'm beyond mad!

I didn't like
  • Wrong parts they sent
#739886
Reply to reviews
I bought a re-manufactured starter from them and paid core charge. Installed the part and the next day it began with the turn, binding sound, then spin to start vehicle. That is reason for the replacement of starter, I did not want my wife out with the vehicle and it...
Read more
1.0
I liked
  • I like them cause they have the parts i need and price is good
I didn't like
  • Faulty part
  • Customer serivces
  • Paying for shipping of core back to them
#725783
Reply to reviews
Place order October 15. It is October 24 and I have not receive the part . and they said the process the order right away for that reason you can't cancel. That a shame now I got a pissed off customer.......
Read more
Anonymous
Anonymous

This company should be shut down, They are lairs, Theifs, and very rude! My parts that I ordered had to go around the country before they reached the finale place..New Mexico...

#722941
Reply to reviews
Read very carefully the returns details, the restocking fee information is not contained in the returns policy paragraph on the web page but rather further down where it is very easy for folks to miss. They are going to charge you 15% restocking fee. In practice what...
Read more
3.3
I didn't like
  • Poor customer service
  • Not as described
#712835
Reply to reviews
Show

Partsgeek - Auto Part Review from Wonder Lake, Illinois

Partsgeek - Auto Part Review from Wonder Lake, Illinois
Ordered a part from parts geek. got wrong part. Mounting holes are too wide and wire plug not the same. Now want to return it. I have to fill out a support ticket. Have fill out number times. Does not go. Also have to pay return postage. Guess will have to eat this one. Will not recommend to anyone.
Wonder Lake, Illinois
#708303
Reply to reviews
I'm 60 years old and this company has the WORST customer service I have ever encountered. We bought a medium sized item that weighed 11 lbs, but they had it coded as oversized and charged $125 to ship it via truck, (even though it arrived regular UPS) They are...
Read more
1.0
I didn't like
  • Attitude toward customers
#704578
Reply to reviews
I order rear rotors for m 2010 Subaru legacy and they send me the front ones and I can not get a call in they are ignoring me and wont take emails in. They sent me wrong part and im pissed off this is bull ***. This is a site never to buy from partsgeek. Hard to get a...
Read more
#632121
Reply to reviews
Ordered 6 days ago and only received part of the order. The nuts and cotter pins are missing from the tie rods. Went to the web site and the return area is "DoWN" and you can not contact them. This was the first time ordering from them I will contact my credit card...
Read more
1.3
I didn't like
  • Shipping charges and delays
#569658
Reply to reviews

Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
More

Partsgeek Products and Services

Show

Partsgeek - Review about Brake Booster from Chicago, Illinois

Purchased a brake booster for my volvo and it arrived broken. There is no phone number to call and the claim process is confusing and ineffective. I doubt that I will get my $230.00 back. DO NOT ORDER ANYTHING FROM PARTS GEEK!!! it's just an online scam.
#511779
Reply to reviews