Partsgeek - Interesting views on customer service

44 of 576 Partsgeek reviews

Parts Geek has one outstanding customer service: price.

Everything else that stands out needs corrected. For example, their parts filter does not go to sub-models before listing parts. That is incompetent by any standard. For example, the sub-model list is below part information in a micro-font, which makes mistakes inevitable. For example, they won't let customers pay for pickups to return mistakes. That is an inexcusable missed opportunity to generate customer goodwill. For example, customer service reps and managers are argumentative rather than neutral or helpful.

In sum, if price is your primary motive, Parts Geek is not the worst risk on the internet.

Having noted all that, my primary motive for buying online is price.

Need to place an order. Wish me good luck.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Damaged or defective
Product or service
Brake Roters Not Listed Clearly By Sub Model
Review category
Equipment
review #896985
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44 of 576 Partsgeek reviews

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