Sometime in March/April of this year I purchased an A-1 Cardone remanufactured electronic throttle body for My 2005 GMC Envoy. Installation went OK and I sent the core back for my $34 dollar core charge.
I opened 2 cases telling them that my core charge hadn't been refunded and I received the same instructions on how to return the core for a refund twice. After that I gave up. I cost me $14 to return the core so my net refund would have been $20. I figured that I could 'eat this' but I'm NEVER going to buy a remanufactured part from them again!!!
So far, everything else that I had ordered came in correct. So Far, So Good....
Review about: Partsgeek Customer Care.
Reason of review: Never received core charge refund.
Monetary Loss: $34.
Preferred solution: Full refund.
I didn't like: That i did not receive my core refund after i sent core back.