State: New York Clear all filters (35 of 1096 reviews match)
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This company is terrible. I ordered 4 identical wheels. One of the wheels they sent me was incorrect. I had to wait for them to confirm that the wheel was wrong. Then I have to ship the wheel back to them at MY EXPENSE! Shipping ate up over 50% of the cost of a new...
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Anonymous
David

Parts geek is great until something goes wrong. The sign of a good company is how they handle a mistake. Parts geek gets a F on handling there mistakes and makes the customer ...

2.8
I liked
  • Ease of ordering
I didn't like
  • Customer service
#1112708
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i ordered a part which i got, but after a month i found a charge on my account for $37.95 from AutoPriceDiscounts.com. When i called them, i was told to leave a message and will be called back. i also called Partsgeek, which told me they have nothing to do with them....
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Anonymous
Anonymous

Yup I had the same charge. Bought something from partsgeek in august and 2 months later got a charge for 37.92 by "AUTOPRICEDISCOUNTS 877-7557343 NY ". Must be an employee at...

#914738
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very unsatisfied. selected my vehicle (year, model, etc) and selected the part that i needed (window motor) once i received the part and went to put it in, it was the wrong part. Contacted parts geek to return and exchange the part, they have been going back and forth...
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1.0
Product
I didn't like
  • Customer service
#901616
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The customer service is horrible.. People need to be fired over there.. I called in with regards to a high pressure fuel pump for bmw 335i even listed on their site.. He said ohh is it the right side or left side am talking about, in my head am like WTF, after waiting...
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1.7
Wading River, New York
#870906
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I ordered a part, they sent me the wrong part from New Jersey. I had to return the part to California at my own expense, and then they tried to say they rejected acceptance of the parts return. Then I went off the deep end, and they accepted the part as returned. Then...
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I didn't like
  • Sent me the wrong part and i had to pay shipping
  • Return policy
#841555
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Monroe Struts Review

This company is terrible , I usually order everything through Amazon but for some reason I wanted to try parts geek , terrible terrible terrible ..they don't Care about you or what you paid for , never again will I order through them
#816021
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I asked for a break rotor and was concerned that they were going send out the wrong part after I ordered a electrical connector and they screwed up at my expence for return shipping. They put me on hold forever and when I called back they would'nt pick up the phone to...
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1.5
I liked
  • Good parts selection
I didn't like
  • Inconsistent delivery
#808127
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I recently ordered some parts from parts geek for my 01 pathfinder (front struts and inner/outer tierod ends),after reading some reviews I was really scared because 90% of them said that parts were defective or completely wrong..BUT I as much as I want to hate them...
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#802072
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placed an order for a part for my car-never received it-never received any communication-filled out customer service ticket as demanded-no response-called their number waited 20 minutes on phone-operator said item was lost by ups-they refunded my card-called credit...
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1.0
Pawling, New York
I didn't like
  • Restocking fee for their mistake
  • Horrible customer service
#766236
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
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Found what I thought was a good deal on a radiator for my Subaru Impreza, ordered and received it quickly - BUT, it doesn't fit my car, and my $300 repair bill (parts and labor) ended up nearly 60% higher. My mechanic had to buy one locally, and they needed to add on...
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Brockport, New York
I didn't like
  • Attitude toward customers
#746911
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