Product: Partsgeek Customer Care Clear all filters (65 of 65 reviews match)
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Partsgeek - Returned part 3 weeks ago and have not received refund

Have not received refund its been 3 weeks
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Partsgeek Customer Care
#1238088
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Partsgeek - Even Geeks Should Have Better Customer Service

Extremly difficult to contact them. Sent item back with RMA# two weeks later norefund.
3.6
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Exchange, Refund and Cancellation Policy
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Partsgeek Customer Care
#1237530
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Partsgeek - Got an RMA number from you guys for a return, I need postage

Tried contacting you guys on many occasions but it always says something went wrong and cuts me off, I have an RMA number for my parts return, I do not have postage sticker,to send., is there anyway I can get one he mailed to me for print up or what? Please contact me at 509-979-5220
2.8
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Partsgeek Customer Care
#1237519
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Partsgeek - Trying to cancel my order

I was on hold for almost a half hour trying to cancel my order
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Partsgeek Customer Care
#1224664
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I ordered an intake mamifold just over $400. Parts geek took my money and my order on 2 March. The next week I checked and discovered my order was canceled. I was not notified. Parts geek reordered and charged me again They sent the second order. So i got iy s week...
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Anonymous
Ralph

Hahahahaha you’re an idiot why would order from that *** company!!! Have you not read their reviews? First off you won’t get your money back for at least a month and when you ...

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Partsgeek Customer Care
#1223369
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I received the wrong part I ordered a mass air flow meter and I receive a coolant tank
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Anonymous
Frank99

Call their 1-800-541-9352 number they have people who man the phone they have no idea what they are doing but there are people there good luck getting thru to someone tho I ca...

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Partsgeek Customer Care
#1220927
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Terrible customer service if you can talk to a human within 10 minutes,promise return package today,never came. ILL STICK WITH PELICAN. GREAT GREAT SERVICE KNOWLEGE PEOPLE RECIEVED RITE PART AS PROMISED WHEN SCHEDULED,GREAT PRRSON ON OTHER END PICKED UP FAST,YOUR...
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1.6
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Partsgeek Customer Care
#1217725
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Partsgeek - Irritable

The rep instructed me on how to properly return my part, but was easily irritated & not friendly whatsoever. I appreciate the information given, but I rather do business with someone that's not so "put off" by my call & inquiry. Maybe she had a bad day, but that should be put aside & customers should be treated with respect & kindness.
3.2
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Exchange, Refund and Cancellation Policy
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Partsgeek Customer Care
#1217348
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Partsgeek - Non response to my request

I've asked for a return label for the product I received and still have not received yet in my email the only thing I asked for was a return label for the product I ordered they said it was supposed to be sent to my email address in bye the end of the work day before 5:00pm still no response from them at Parts geeks.com and I have even sent my phone number for a response nothing.
1.3
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Advertised vs Delivered
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Partsgeek Customer Care
#1213262
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Partsgeek - Trying to get a hold of a person to get me a return label

Been trying to get ahold of an agent to send me a return label for the wrong product that was sent from you at parts geeks LL contact me at 912-322-1053 ASAP thanks Edward Miller
1.4
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Exchange, Refund and Cancellation Policy
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Partsgeek Customer Care
#1208675
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