Product: Partsgeek Shipping Service Clear all filters (136 of 136 reviews match)
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Don’t waste your time or money, this company is an absolute joke.I ordered a passenger side part, they sent me the driver side, then refuse to work with me on the return shipping like it was my fault. I went through the process of filling out a return request, informed...
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Partsgeek Shipping Service
#1162866
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All they do is try to avoid you and the order after they received the money. I orderd a hood about 6-8 times And they claim that they damaged it or lost it. SEVERAL TIMES. so when I call try to get a refund. They just say thatthey sent out another one. I told them...
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2.0
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Partsgeek Shipping Service
I liked
  • Website thats it
I didn't like
  • Costumer service refund policy
#1144604
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I ordered an intake gasket for a 1969 Oldsmobile Cutlass, and got some weird truck intake gasket, with the shrink wrap intact, but so worn, it must have been wrong and returned a hundred times, because the package shows the correct part number for the application and...
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Anonymous
Rocky

I sent them photos, and in 2 weeks, Partsgeek issued a refund, without my having to return the boxed-wrong gasket set. So take heart, pissed consumer, they MAY do the right t...

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Partsgeek Shipping Service
#1143980
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Partsgeek - Everything worked out just fine.

#1166198
Got one box but was missing a part then got home today and there it was. All is good.
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Partsgeek - Sent wrong or non existent tracking number

#1165120
Had ordered a part, said it was shipped on the 3rd. 5 days later no part and no tracking number.
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Partsgeek - Wrong parts.parts sent that was not ordered
Partsgeek - Wrong parts.parts sent that was not ordered
Partsgeek - Wrong parts.parts sent that was not ordered
1/3

Partsgeek - Wrong parts.parts sent that was not ordered

#1162656
1.4
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I recieved a break booster that was not only wrong one but beat up bad and broke.i am still waiting for a return shipping label.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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Partsgeek - I called to track my order the call dropped

#1161492
Yes i did. I need my car part please. I tried to track it at UPS didnt get. I call the phone dropped i am going to burn my car up. My order # is 15- 37866272 plesse HELP please help me locate my order.
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I ordered parts for my truck that they clearly listed fit my truck.The parts did not fit. I called customer service and they admitted it was their mistake and would send me a shipping label via email. After a week or so of not receiving the shipping label I called...
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1.9
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Partsgeek Shipping Service
#1119124
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I had to wait for them to confirm that the wheel was wrong. Then I have to ship the wheel back to them at MY EXPENSE! Shipping ate up over 50% of the cost of a new wheel, not including tax and shipping on the new wheel. I then have to order a new wheel. They won't...
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Anonymous
David

Parts geek is great until something goes wrong. The sign of a good company is how they handle a mistake. Parts geek gets a F on handling there mistakes and makes the customer ...

2.9
Product
Partsgeek Shipping Service
I liked
  • Ease of ordering
I didn't like
  • Horrible customer service
#1112708
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Partsgeek - Part Geek return Policy Warning
The one in the picture on their web site is the correct fuel pump for my vehicle. I received an EMPI design replacement which is not the same as the pump I ordered and is not the same as the Fuel Pump pictured in their web site. The part physically does not fit on the...
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Partsgeek Shipping Service
#1106487
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So I used their search engine to order parts for my vehicle and they shipped parts that did not fit.Now I get to pay for shipping to send back the wrong parts. I am a savvy customer and I generally know how to use a search engine so I am certain I entered the correct...
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Partsgeek Shipping Service
#1092320
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I only received 2 in a shipment marked "2 pieces" and couldn't not track the rest with Fed Ex because ALL of the packages had the exact same tracking number that was emailed to me from PartsGeek shipping. If you have a question, you can only fill out an online form....
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Partsgeek Shipping Service
#1090302
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After charging my credit card and my son waiting for the parts, they sent an email a week later saying that they could not ship to an address different than my billing address.I called them and explained that my son was at college and this was not in the terms of their...
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1.0
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Partsgeek Shipping Service
I didn't like
  • Worst experience i have ever had with a company and their staff
  • Horrible customer service
  • Unethical business practices
#1087858
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These people never even sent me my part .I'm surprised no one has sued them with all the bad reviews. It seems like a scam parts site. I'll stick with ordering parts off amazon. I sent a complaint ticket/messaged them on their site to get this resolved but they have...
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Partsgeek Shipping Service
#1087669
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