Manufacturer: Partsgeek Category: Shipping Services Clear all filters (93 of 93 reviews match)
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I finally got a refund a FULL MONTH LATER ... not from Partsgeek but from eBay itself! THESE PEOPLE MAKE ME FEEL ASHAMED TO ORIGINALLY BE FROM NEW JERSEY!!!!!!!!!!!!! i would add more but I cannot think of more to say .. and it is required that I say at least 100...
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I placed an order w/Parts Geek for 2 headlight assemblies on 2/20/27.I recv'd a pkg thru UPS on 3/1/17 containing 1 headlight assembly. There was absolutely no damage to or signs of tampering with the package. I contacted Parts Geek Cust. Svc. on 3/2/17 for assistance...
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3.3
I liked
  • Price and quality of the one item i did receive
I didn't like
  • Attitude lack of help from customer svc on incomplete order
#1032902
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I had decided to order few parts from partsgeek one of which was a pair of corner lights (since the driver sides was busted). Also ordering the pair was cheaper than a single light so i went for the amber corner lights. What i received in the mail was one amber corner...
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2.2
I liked
  • Selection
I didn't like
  • No email responses
  • No return
  • No exchange
#1031437
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Partsgeek Shipping Service Review

#1034498
1.5
Ordered. 2 front struts only received one FedEx showed one part was never picked up at wearhouse or shipped .They say my claim is denied Move to the next Step No customer service ,they act like a third party seller Don't buy from them
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Partsgeek Shipping Service Review

#1021377
You suck you told me you send me an email to return this part i have yet to recieve one you buisness sucks I have paid the amount auto zone or advanced auto would have charged me double shipingyou never sent me the return stuff in the first place parts geek sucks ***
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Partsgeek Shipping Service Review

#992398
Just placed a $173.33 order and as im punching in my credit card info. I notice a $37 shipping fee... FUUUUCK YOOOU!!!!! Taking my order somewhere ELSE, dude... Best wishes...
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Partsgeek Shipping Service Review

#918426
1.0
I was sent the wrong part from this company twice. Poor customer service, and they don't even have the part for my vehicle. Now I have been waiting for the return of my money. What a rip off.
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Do not expect good customer service from a company that is a third party vendor and contracts out to different company who actually provides and ships the parts.They sent the wrong part not the one I ordered. When I called the customer service number they did not pick...
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1.8
I liked
  • If they could answer the phone
I didn't like
  • Paying for return shipping when they shipped wrong part
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Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled.Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
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1.0
I didn't like
  • Not having a timely solution for the problem
  • Poor service on refunds
  • Return shipping policy is not user friendly
#1023300
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Ordered part 7473-08021180 a transmission pan for a VW Golf. Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper. Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the...
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1.9
I liked
  • Price and quality of pan
I didn't like
  • Being cheated
#998511
Reply to reviews
I ordered two of the same wheels. Due to a fulfillment error on their part, I received from them one correct wheel and one incorrect wheel. I called and asked them if i could send the wrong one back and when they receive it send me the correct one that i ordered. Was...
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2.0
I liked
  • Good parts selection
I didn't like
  • Customer service
  • Shipping charges
  • Shipping policy
#997810
Reply to reviews
Ordered a small part for my truck.I received a front grill to a Toyota Corolla. The return process is a joke. They put YOU to work and require you to complete a form, take photos, send emails, invoice numbers (although they already have them based on phone number look...
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Anonymous

NR I do as a matter of fact. The one I just received from Parts Geek is broken in two places and looks used.I have a 2003 Corolla.

On January 9, I received an email from PartsGeek stating they were out of stock for what I had ordered and that they had refunded my payment but it would take 3-4 days for the refund to appear on my statement (which is normal). Under these circumstances and based on...
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Anonymous

Anonymous Did you ever recover parts or money.I think we were scammed as well

I ordered four fenders for my vehicle.The website showed all four in stock so I placed an order online. I received an email stating that one of the front fenders was not in stock. I wanted matching fenders as some manufactures differ slightly. I contacted Customer...
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