Manufacturer: Partsgeek Category: Shipping Services Clear all filters (23 of 23 reviews match)
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Ordered part 7473-08021180 a transmission pan for a VW Golf. Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper. Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the difference even though their packing list is how I discovered the problem. First rep Chris was helpful and professional. Second rep who would not name himself on the phone, stated they...
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1.9
I liked
  • Price and quality of pan
I didn't like
  • Being cheated
#998511
I ordered two of the same wheels. Due to a fulfillment error on their part, I received from them one correct wheel and one incorrect wheel. I called and asked them if i could send the wrong one back and when they receive it send me the correct one that i ordered. Was told that i could send back and when they get it they will credit me for the incorrect wheel. I would then need to go online and order the correct wheel because they don't do...
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2.0
I liked
  • Good parts selection
I didn't like
  • Customer service
  • Shipping policy
  • Shipping charges
#997810
Ordered a small part for my truck.I received a front grill to a Toyota Corolla. The return process is a joke. They put YOU to work and require you to complete a form, take photos, send emails, invoice numbers (although they already have them based on phone number look up). They will not coordinate the pick up so its your job to fix their error. Customer service guy was terrible. One liner responses, and when I told him that I would need a UPS...
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Anonymous

NR I do as a matter of fact. The one I just received from Parts Geek is broken in two places and looks used.
I have a 2003 Corolla.

#990374

Partsgeek Shipping Service Review

#992398
Just placed a $173.33 order and as im punching in my credit card info. I notice a $37 shipping fee... FUUUUCK YOOOU!!!!! Taking my order somewhere ELSE, dude... Best wishes...
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Partsgeek Shipping Service Review

#918426
1.0
I was sent the wrong part from this company twice. Poor customer service, and they don't even have the part for my vehicle. Now I have been waiting for the return of my money. What a rip off.
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On January 9, I received an email from PartsGeek stating they were out of stock for what I had ordered and that they had refunded my payment but it would take 3-4 days for the refund to appear on my statement (which is normal). Under these circumstances and based on the timing, no withdrawal should ever have even hit my bank account. However, on January 10, PartsGeek went ahead and WITHDREW the payment from my bank account. As a merchant...
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Anonymous

Anonymous Did you ever recover parts or money.I think we were scammed as well

#988479
I ordered four fenders for my vehicle.The website showed all four in stock so I placed an order online. I received an email stating that one of the front fenders was not in stock. I wanted matching fenders as some manufactures differ slightly. I contacted Customer Service and asked to cancel the front fender and to ship the rear fenders. I was told that even though the part had not shipped, they would not cancel it and were going to ship it to...
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#987358
Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the cost of the part. Will NOT purchase from them any part that require to return the core back to the. At the end, it will cost you more. Better purchase in AMAZON or Ebay with free shipping. Company charge for shipping the product and you have to paid to send back the core. Shipper baying...
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2.6
I didn't like
  • Problem resolution process
  • Not full refund
#947860
I ordered 2 items for my car. Total came to $ 180 delivered. They send an "order approval " email. As though taking my money is lucky for ME. Next, they bill my credit card, remove the money from my bank account and tell me via email " Blah blah, blah, blah etc. " To include shipments can be delayed. Next, days later I'll add, they send me a package has shipped email. It only listed 1 item. So I call and after time on the phone, get...
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I didn't like
  • I will not add a single star
#943058
Ordered a right rear breaklight and they sent the left light. I emailed and they said to send the part back and emailed me a shipping label. They say to have the RMA number on the box, well the RMA number is on the shipping label which is on the box! Now theyre saying i wont get a refund for their mistake! Just because the # wasnt written on the outside of the box? They recieved the returned package so whats the problem?! This website/company is...
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1.0
I didn't like
  • Wrong part
  • No help
  • No service at all
#940632
I ordered Bumper brackets for a C10 Pickup that comes as a 5 piece order. I only received 1 part and when I called customer service they told me they would take care of it. Never heard anything back and called again the next day. The next guy I talked to told me the only way they would take care of problem was for me to ship the parts back to them and then get my refund for the first $102.98. pay another $102.98 for the parts I ordered the...
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I order a item from geek parts on 8/18/2016 and the item never made it to might home between geek parts and FedEx I have been getting the run around well Friday I spoke with FedEx and they told me Geek parts would have to reissue the item because of the what Geek parts shipped it out.Please help this morning 8/29/2016 who I was talking too on the phone the geek parts worker Place me on hold 3 times and then he hung the phone in my face. that's...
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