Manufacturer: Partsgeek Category: Shipping Services Clear all filters (44 of 44 reviews match)
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Partsgeek - Wrong parts sent
PG sent the wrong parts and my order has yet to be filled.Mean while I sit and wait. A little $20 order and they couldn't get it right. Why would i trust them to get the big job done. Their Customer Service was more interested that they got their part back into...
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1.0
I didn't like
  • Poor service on refunds
  • Return shipping policy is not user friendly
  • Not having a timely solution for the problem
#1023300
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Ordered part 7473-08021180 a transmission pan for a VW Golf. Received W0133-1976169 a transmission pan for the same car which works but is $30.25 cheaper. Used the pan couldn't wait it works but Thirty dollars is Thirty dollars and they would not reimburse the...
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1.9
I liked
  • Price and quality of pan
I didn't like
  • Being cheated
#998511
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I ordered two of the same wheels. Due to a fulfillment error on their part, I received from them one correct wheel and one incorrect wheel. I called and asked them if i could send the wrong one back and when they receive it send me the correct one that i ordered. Was...
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2.0
I liked
  • Good parts selection
I didn't like
  • Customer service
  • Shipping charges
  • Shipping policy
#997810
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Partsgeek Shipping Service Review

#992398
Just placed a $173.33 order and as im punching in my credit card info. I notice a $37 shipping fee... FUUUUCK YOOOU!!!!! Taking my order somewhere ELSE, dude... Best wishes...
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Partsgeek Shipping Service Review

#918426
1.0
I was sent the wrong part from this company twice. Poor customer service, and they don't even have the part for my vehicle. Now I have been waiting for the return of my money. What a rip off.
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Partsgeek Shipping Service Review

#740008
1.0
Ordered a wheel hub assembly. The inside box was damaged, the hub was bent. Been trying to get them to contact me about getting it sent back for almost 2 weeks with no response. They will not answer the phone. Worst customer service I have ever experienced. Do not order anything from them. Shipping takes forever. I've orders stuff from china before and it got here quicker.
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Ordered a small part for my truck.I received a front grill to a Toyota Corolla. The return process is a joke. They put YOU to work and require you to complete a form, take photos, send emails, invoice numbers (although they already have them based on phone number look...
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Anonymous

NR I do as a matter of fact. The one I just received from Parts Geek is broken in two places and looks used.I have a 2003 Corolla.

On January 9, I received an email from PartsGeek stating they were out of stock for what I had ordered and that they had refunded my payment but it would take 3-4 days for the refund to appear on my statement (which is normal). Under these circumstances and based on...
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Anonymous

Anonymous Did you ever recover parts or money.I think we were scammed as well

I ordered four fenders for my vehicle.The website showed all four in stock so I placed an order online. I received an email stating that one of the front fenders was not in stock. I wanted matching fenders as some manufactures differ slightly. I contacted Customer...
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Partsgeek - Lose money in Shipping to return the wrong part
Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the cost of the part. Will NOT purchase from them any part that require to return the core back to the. At the...
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2.6
I didn't like
  • Not full refund
  • Problem resolution process
#947860
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I ordered 2 items for my car. Total came to $ 180 delivered. They send an "order approval " email. As though taking my money is lucky for ME. Next, they bill my credit card, remove the money from my bank account and tell me via email " Blah blah, blah, blah etc. "...
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I didn't like
  • I will not add a single star
#943058
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Ordered a right rear breaklight and they sent the left light. I emailed and they said to send the part back and emailed me a shipping label. They say to have the RMA number on the box, well the RMA number is on the shipping label which is on the box! Now theyre saying...
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1.0
I didn't like
  • Wrong part
  • No service at all
  • No help
#940632
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I ordered Bumper brackets for a C10 Pickup that comes as a 5 piece order. I only received 1 part and when I called customer service they told me they would take care of it. Never heard anything back and called again the next day. The next guy I talked to told me...
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