PartsGeek Questions and Answers
Return.Hello. The part I ordered was not correct and would like to return. Need an RMA # This is the order number: 15-4876**** Thank you, Les Gutierrez
It's been about a week and part has not been shipped out to USPS yet?How long is it going to be before my part gets sent.i paid for 3-7 days delivery method more than half that time and the part has not even been shipped out for delivery. What's going on?
According to PartsGeek shipping policy ground orders are usually delivered in 3 to 7 business days. Some orders may take longer than 7 days. If you didn't receive your order, contact PartsGeek customer service by phone at (856) 552-0349.
Who is going to take care of this.
I bought the coolant recovery tank for my 1994 Cadillac Eldorado touring from partsgeek and it was defective the sensor at the bottom gave a false reading and never showed it getting above 180. As a result the motor was blown. Which makes them responsible
According to PartsGeek return policy you have 30 days to obtain an RMA number. You can go to Manage My Order and enter your email address and order number or you may submit a support ticket within 30 days of ordering your product and the company will email you an RMA number with instructions.
How can I order a high pressure ac line?I am trying to order a high pressure ac line for my 2010 Mazda CX-7. When I type that in on your website, it’s giving me like three different types of lines.
Can you please send me the link to the correct one? Thanks.
Unfortunately we cannot contact the company on your behalf. If you have questions concerning the order, reach out to Partsgeek customer service by phone at (856) 552-0349.
Who pays freight back to you on a defective part. Thanks.
According to Partsgeek return policy all returns are freight prepaid by the customer. They do not offer return shipping reimbursement regardless of the party at fault.
Does parts geek send a shipping label with your order?I ordered the wrong part and I need to return it. My boyfriend opened the box while I was at work. He doesn't remember seeing one.
According to PartsGeek return policy you have 30 days to obtain an RMA number. You can go to Manage My Order and enter your email address and order number or you may submit a support ticket within 30 days of ordering your product and the company will email you an RMA number with instructions.
I placed a order April 6 and haven't received anything.i got a email saying that it was delivered but I haven't.
The same happened to me fed ex said package was delivered but delivery isn't not on property cameras nor did I receive delivery notice on my door who's responsible for the part I paid for but never came
why did i get charged twice?I bought a exhaust for my jeep cherokee and it charged me yesterday and today it charged me again two purchases of 50 dollars outrageous
When I will receive my email.
I did buy a fuel tank 3 weeks ago and was defected no good, I still waiting for email with the information about return it but your guys are avoiding me.
How ca l have the RMA TO RETURN MY ITEM?My part did not fit my car , how can l have the RMA to return? My order number is 112 8**** shipped on 10/03/19. Thanks.
Need to return part what address do I send it to my order number 155154****