PartsGeek Questions and Answers
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Hello. The part I ordered was not correct and would like to return. Need an RMA # This is the order number: 15-4876**** Thank you, Les Gutierrez
When I click on rebate that it said I am eligible for, it won't allow me to collect my rebate
The paper states this order is eligible for free shipping rebate from our partner . Click on link to get rebate.
It won't let me and it's pretty aggravating.
Much appreciated assistance . Thankyou
Why is my order still not shipped
You have taken my money
Where is my order
Why have you taken my money and not even processed my order
Inquiring about my order#8894****
I ordered this part on 4-16-21, it hasn't been delivered as of today. I also put in 2 more products with this order.
All 3 were ordered on the same ticket.
I've received 2 of the 3 but the seat trim part hasn't made it here yet nor have I received a shipping status email on the trim piece. I would very much like to know about this part, is it in transit, is it being held at a shipping facility or on back order.
Purchased bosch fuel level sender for my 2002 mercedes c230 kompressor .
My plug doesnt fit, the part stated that it was compatible to my car I.Purchased bosch fuel level sender for my 2002 Mercedes C/230 Kompressor, Installed a new fuel pump at the same time. No problem.
Go to plug it in and it is the wrong plug, The plug from my car has only 4 slots ,yours has 6 pins.
I was wondering if you maybe have a plug conversion kit for it or if you possibly, have a wiring diagram t could get from you to convert it myself. Part# 0 986 58* *** bos fuel tank sender *** for mercedes benz order ref, 592**** order date 3/25/21
What is a support ticket and should I fill one out for a part return?
How can I return?
It's been about a week and part has not been shipped out to USPS yet?
How long is it going to be before my part gets sent.i paid for 3-7 days delivery method more than half that time and the part has not even been shipped out for delivery. What's going on?
Who is going to take care of this
I bought the coolant recovery tank for my 1994 Cadillac Eldorado touring from partsgeek and it was defective the sensor at the bottom gave a false reading and never showed it getting above 180. As a result the motor was blown. Which makes them responsible
How can I order a high pressure ac line?
I am trying to order a high pressure ac line for my 2010 Mazda CX-7. When I type that in on your website, it’s giving me like three different types of lines.
Can you please send me the link to the correct one? Thanks.
Can you find my ordered parts
I order a transmission pan and plug. was suppose to be delivered on friday 5-15-20.
I have tried to track on usps but part is still at original location. Can you help me?
Warranty on CV axle
I purchased a cv axle from you less than 1 year ago and it has gone bad on the outside drivers knuckle. I bought both sides and need the driver side replaced.
I think the number below is for the driver side order.
Do you offer a warranty? 2011 Mercedes R350 Axle Assembly - W0133-195**** First Equipment Quality - $223.58 Qty Ordered: 1, Qty Shipped: 1 1Z23X6X603******** Shipped with UPS on Aug 09, 2019
Who pays freight back to you on a defective part. Thanks
You sent me the wrong part. How do we fix this?
Does parts geek send a shipping label with your order?
I ordered the wrong part and I need to return it. My boyfriend opened the box while I was at work. He doesn't remember seeing one.
I placed a order April 6 and haven't received anything.i got a email saying that it was delivered but I haven't
Delivery time on orders
Is there currently a delay on parts ordered online?
When will this really ship? Been almost month>>>>
Where is my refund for both items ordered? Email from Parts Geek shows refund for only one part!
Part Number WO133-162**** Left side turn signal assembly. Part Number WO133-162**** Right side turn signal assembly.
Received from Parts Geek together in the same box and was returned to Parts Geek together in the same box not used.
Parts Geek sent me a email to show refund for only one item. Where is my refund for the other item in the box?