DO NOT DO BUSINESS WITH PARTSGEEK.COM. DO NOT BUY ANYTHING FROM THEM. I BOUGHT A PART WHICH WAS MISREPRESENTED BY THEM ONLINE. THE PART I BOUGHT WAS NOT THE PART ADVERTISED ONLINE. THE PART I RECEIVED DID NOT MATCH WHAT I PURCHASED. CUSTOMER SERVICE DOES NOT EXIST. ONLINE CHAT IS ONLY TO TAKE ORDERS. FIRST AND LAST TIME PURCHASING FROM THEM. THEY ARE CHEATS! IMMEDIATELY UPON RECEIVING THE PART I ORDERED I DISCOVERED AND COMPLAINED THAT... Read more

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I ordered the wrong parts on a Friday afternoon didn't realize it until i got the confirmation email. I called several time that day, Saturday and Monday. Trying to cancel or change the order. After i finally got a hold of someone on Monday morning. I was told i they would cancel the order. Until i received a shipping confirmation. Shipping charges along were over $150. I contacted my CC company and opened a resolution. Meanwhile the incorrect... Read more

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Ordered a part online at 11pm. I tried to immediately cancel it since I realized I ordered the wrong one. Their customer service form was offline so I sent a fax. Then I called in the morning, but they don't answer the phone. I Submitted a form and they still shipped it anyhow. Now I will have to pay 15% restock fee and shipping both ways. What Lousy service, it should be simple to cancel an order with that much notice. Why order from... Read more

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This is a review of the Trico brand wiper blade I ordered for my 2013 Toyota Highlander. I ordered the wiper blade on Monday the 26th of January 2015. I had the option of choosing ground, overnight or 2 day shipping and he part was on sale for $11.23 as opposed to its regular price of $13.96. I picked overnight shipping because I needed it ASAP. However, it didn’t come overnight, it came 2 days later. Even though I was a bit upset the part... Read more

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I recently ordered 3 new NTK brand oxygen sensors. The parts were OEM and were the same as I would have got in the store, but they were much cheaper to buy with Parts Geek. As far as the shipping I received for my part, the oxygen sensors were listed as being “Free Ground Shipping,” but it took almost a month to get my parts. I really don’t have anything negative to say—being that I paid free shipping, but I just wished it would have arrived... Read more

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