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Before my return instructions were completed the call was dropped. I need to write at least a hundred words to tell you the call dropped. How stupid is that? Before my return instructions were completed the call was dropped. I need to write at least a hundred words to...
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#1194643
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Partsgeek - Parts

I’ve only received one of my parts when I ordered multiple and they were sent out the same day, so don’t understand why I only got one, and tracking number is invaild and can’t track my shipment.!
#1194591
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Partsgeek - Look for part

2006 Cadillac CTS 2 rear rotor Disc. My car used 18” tires.
#1194012
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I ordered 2 front strut assemblies. They sent parts for 4x4 that lifted the front of my 2x4 truck 3 inches. The boxes were destroyed on arrival. Not from ups, they shipped parts in broken boxes. They sent me an RMA but no shipping sticker. I called and they hung up on...
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1.5
I liked
  • Price
I didn't like
  • Customer service
#1193731
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sent wrong part, wont answer the phone. no shipping refund. customer service is pathetic. They need to be reported to BBB. Do Not buy from them. You pay a lot more for the same parts found on other well known sites that will gladly refund with shipping included....
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Anonymous
Frederick j wallace

Sent the wrong part,admitted they did ,an no one wants to answer phone,an they have acted racist,an very unproffesional.

1.0
I didn't like
  • Return policy regarding shipping
  • Missing parts
  • Being lied to
#1193085
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Partsgeek - Won't let me purchase parts

Tried to contact to mo avail. I wasnt able to niy parts because the site says card declined even though there is more then enough money in my account
1.0
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Billing Practices
Customer service
Reliability
#1191782
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Partsgeek - Bad hydroboost lost $200

The part was malfunctioning out of the box. Parts Geek would not pay to have it shipped back. I had to pay the mechanic in labor twice and buy another part locally. I lost $200 on this since the mechanic wont warranty labor on parts they don't supply.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
Website
#1191105
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Worst Customer Service I have ever had! I found parts cheaper and with free shipping on Ebay within ten minutes of ordering. Since there is no online option to cancel orders, I called as soon as business hour began (9:30am) to cancel order. Customer service was...
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1.0
I didn't like
  • Worst customer service i have ever had
  • Rretun policy
#1191034
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Partsgeek - Struts

Was sent wrong parts. Just want my money back its been five weeks
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1190850
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
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Partsgeek Products and Services

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Partsgeek - Good service

He was very helpful and Informal
#1189912
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