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payed to install two hundred, it raised my car 1/2 inch up looks terrible now.(china parts )not japan ome.ruined my whole build on car i guess the american buy parts cheap from china sell us junk more expensive moog upper ball joint not for honda civic 1992-1995 i...
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Product
I didn't like
  • China parts arnt made for japan cars
#1163618
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Don’t waste your time or money, this company is an absolute joke. I ordered a passenger side part, they sent me the driver side, then refuse to work with me on the return shipping like it was my fault. I went through the process of filling out a return request,...
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#1162866
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So the part that parts geeks sent me (the radiator for 2005 jaguar s-type) did not work--it did not have the bottom and lower cooling hoses for the transmission--common from 2000- to 2008 When UI check with my buddy--Rick from Elite Jaguar in Sun Valley--he said they...
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Anonymous
james360

Still no resolution--been about 3 weeksand I had to pay for shipping an incorrect part back to them--that was another $25.00

1.0
I liked
  • Them in the past
I didn't like
  • That they sent me a part that was not the factory replacement
#1161422
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Partsgeek - Wrong part

Partsgeek
#1174288
I got the wrong part I got the black plull and I need the *** plull
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Partsgeek - Broken

Partsgeek
#1167617
Ordered 2 mirrors for 2 different rigs. I mirror showed up broken.
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Partsgeek - Everything worked out just fine.

Partsgeek
#1166198
Got one box but was missing a part then got home today and there it was. All is good.
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Partsgeek - The absolute worst

Partsgeek
#1165639
I called from my cell phone as well as my work phone four times I Followed all the prompts and still was unable to speak to a human being If this is how it is before placing an order I can only imagine what it's like after The price is right but great service means more to me Thanks but no thanks
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Parts where ordered from your company in early November (Parts # 642503251...) Where is the order or my refund? I contact customer service and the reply was that the parts requested were out of stock and that the order has been canceled. I've waited the 1-2 weeks for a...
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#1156982
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Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Based on the description on the website, I bought a rim from Parts Geek that would fit my make and model. When the rim didn't fit my car due to the lugnut bolt pattern, Parts Geek would not refund my return shipping costs and were extremely rude in their correspondence...
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1.5
I didn't like
  • Horrible customer service
  • Inaccurate and misleading product description
  • Getting blamed ie customer error for their inaccurate website
#1153975
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After my mirorr was hit by a falling tree in a wind storm. I check the internet to see if I could get it replaced cheaper than the manufacturer. I found the mirror that was listed for my car and ordered it. That same day I received an email with a order confirmation....
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#1150050
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They sent me the wrong part for my car and I didn’t realize until a month later when I went to go instal it. When I called customer service after a 15 minute wait they hung up on me. Called them back, another 15 minute wait, finally an answer, I tell the guy what had...
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1.0
#1149667
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This is the worst website to buy anything at all ever. First of all, everything on the website seems legit. Until you put an order in. You get a tracking number emailed to you but it wasn't match their records. So you call and see what you can do about it. And when you...
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2.0
I liked
  • Website thats it
I didn't like
  • Costumer service refund policy
#1144604
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I ordered an intake gasket for a 1969 Oldsmobile Cutlass, and got some weird truck intake gasket, with the shrink wrap intact, but so worn, it must have been wrong and returned a hundred times, because the package shows the correct part number for the application and...
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Anonymous
Rocky

I sent them photos, and in 2 weeks, Partsgeek issued a refund, without my having to return the boxed-wrong gasket set. So take heart, pissed consumer, they MAY do the right t...

#1143980
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
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Partsgeek Products and Services

I bought new brake calipers through the company at a great price and exactly what I wanted. They were delivered from a local distributor, I paid for the parts and the $37.00 core charge. Once I completed the installation of the new calipers, I requested my RMA number....
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3.6
I didn't like
  • Core return policy
#1143238
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