http://www.bbb.org/new-jersey/business-reviews/auto-parts-and-supplies-wholesale-and-manufacturers/parts-geek-in-marlton-nj-26001418 I am a former employee of partsgeek.com READ CAREFULLY! My name is Travis I worked for partsgeek.com for 2 months. They offer 2 days of...Read more
The packaged received was damaged a hole in box straight to the part I ordered, one part was missing from the box. I'm not sure if it was supposed to come in 2 different boxes. When I called for Customer Support I was hung up on 3 times. I will disputing the charge to...Read more
Partsgeek - Not good
I ordered a replacement mirror and it got home today (3/22/18) broken. I tried contacting the number on box and it was closed.
I ordered new struts and bump stops for my car received box with parts box not closed very well packaged very sloppy. My son open box and says dad you only ordered 1 strut NO there should be 2. Look at the shipping label it states I ordered 2 they shipped 1 (Picture...Read more
Based on the description on the website, I bought a rim from Parts Geek that would fit my make and model. When the rim didn't fit my car due to the lugnut bolt pattern, Parts Geek would not refund my return shipping costs and were extremely rude in their correspondence...Read more
I didn't like
- Getting blamed ie customer error for their inaccurate website
- Inaccurate and misleading product description
- Poor customer service
Partsgeek - Bad CV axle
Ordered a New CV axle for my 4Runner at 10 PM three weeks ago. My account was debited at that hour, part arrived in a taped up, torn box. Once opened the part was obviously damaged, I called Fedex and returned the part as, "refused", so I didn't have to pay for...Read more
Partsgeek - Damaged product
Yes i received a wheel bearing and the sensor was broken during shipment due to poor packaging and i need a replacement as soon as possible please. The order number is 15-40385358 and fedex shipment number 301875910948393
Partsgeek - CV axle completely broke and sent to me that way
I ordered a refurbished CV axle I opened the box and this is the "refurbished" axle they sent me the outside box was fine wasn't shipping problem. They had to have put it in box completely broken and greasy. Still trying to get info on returning it I don't feel I should have to pay shipping back to them as they sent it to me like this it's a complete SHAME!
I am writing this email / review to in form you that I am notifying the BBB that you have not refunded my money for the order below . The part was ship back over a year ago . I have called many times with no results. I feel confidant that I am not the only customer...Read more
I didn't like
- Poor service on refunds
Partsgeek - Horrible experience
Trying to return a item that was shipped to me that i ordered except what i recieved was a wrong part. The part came from a warehouse 2hours away in phoenix arizona and partsgeek wants me to pay for shipping to ship back across country to new york. I finally get ahold...Read more
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