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http://www.bbb.org/new-jersey/business-reviews/auto-parts-and-supplies-wholesale-and-manufacturers/parts-geek-in-marlton-nj-26001418 I am a former employee of partsgeek.com READ CAREFULLY! My name is Travis I worked for partsgeek.com for 2 months. They offer 2 days of...
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Anonymous
Anonymous

Wow. After reading all these comments, I'm kicking myself in the *** for ordering parts from them. I just ordered parts a couple days ago, and now I have to pray everything is...

Anonymous
AnonQ

They shipped me the wrong part. Completely their fault. Warehouse error. I sent pics via email within 2 minutes of receiving the package proving they sent the wrong part. They...

#322823
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Featured
Partsgeek - Worst Customer Service Experience
Partsgeek - Worst Customer Service Experience
Partsgeek - Worst Customer Service Experience
Partsgeek - Worst Customer Service Experience
The packaged received was damaged a hole in box straight to the part I ordered, one part was missing from the box. I'm not sure if it was supposed to come in 2 different boxes. When I called for Customer Support I was hung up on 3 times. I will disputing the charge to...
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Anonymous
Anonymous

Blame carton damage on the shipping company. It was not shipped from the supplier with a hole in it. That package plainly got wet at one time or another in transit. You should...

#1318659
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Partsgeek - Not good

Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
I ordered a replacement mirror and it got home today (3/22/18) broken. I tried contacting the number on box and it was closed.
#1217022
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Featured
Partsgeek - Be very careful parts not shipped given run around
Partsgeek - Be very careful parts not shipped given run around
Partsgeek - Be very careful parts not shipped given run around
I ordered new struts and bump stops for my car received box with parts box not closed very well packaged very sloppy. My son open box and says dad you only ordered 1 strut NO there should be 2. Look at the shipping label it states I ordered 2 they shipped 1 (Picture...
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3.5
#1328993
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Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Based on the description on the website, I bought a rim from Parts Geek that would fit my make and model. When the rim didn't fit my car due to the lugnut bolt pattern, Parts Geek would not refund my return shipping costs and were extremely rude in their correspondence...
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Anonymous
Shawky Gabriel

I don't know what BBB is waiting for after all this testimonies from so many customers none of them is happy with Part Geek service.

1.4
Product
I didn't like
  • Inaccurate and misleading product description
  • Getting blamed ie customer error for their inaccurate website
  • Poor customer service
#1153975
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I ordered a passenger side mirror 4 my 2007 pontiac gt g6. I recived a driverside mirror but 4 anthr car. I emailed partsgeek, they replied stating i need a RMA # 2 return it. But didnt send the RMA #.this went on 4 a couple wks. At the same time telling me i ordered...
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1.0
#1434161
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Partsgeek - Sent me the wrong parts

I need to talk to a real person!
#1442361
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Partsgeek - Warranty on product purchased

Partsgeek - Warranty on product purchased
I ordered a set of lower control arms a little more than a year ago. Moog products. The bushings are already shot.
#1416810
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Partsgeek - 3 weeks no parts no email

order part from them,paid for it after 3 weeks no parts i called few times and said they sent it to super visor to check on it and call me ,i have to call 4 times and still no answer,very poor service ,will never buy from them
#1445500
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Partsgeek - Part problem

I am trying to return a brake rotor to you and have been trying for over a week now I have been I've done everything that you told me to do and every time and I've wasted a good 30 miles on my car doing it every time I try it's something new I would like to speak with somebody from customer service that is not going to do with the last guy did which is tell me that shut up and listen
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1442885
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