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http://www.bbb.org/new-jersey/business-reviews/auto-parts-and-supplies-wholesale-and-manufacturers/parts-geek-in-marlton-nj-26001418 I am a former employee of partsgeek.com READ CAREFULLY! My name is Travis I worked for partsgeek.com for 2 months. They offer 2 days of...
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Anonymous
AnonQ

They shipped me the wrong part. Completely their fault. Warehouse error. I sent pics via email within 2 minutes of receiving the package proving they sent the wrong part. They...

Anonymous
Anonymous

Everything said there it's true,I tried on my back.I am a pissed customer who lost 200$

#322823
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Partsgeek - Worst Customer Service Experience
Partsgeek - Worst Customer Service Experience
Partsgeek - Worst Customer Service Experience
Partsgeek - Worst Customer Service Experience
The packaged received was damaged a hole in box straight to the part I ordered, one part was missing from the box. I'm not sure if it was supposed to come in 2 different boxes. When I called for Customer Support I was hung up on 3 times. I will disputing the charge to...
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Anonymous
Anonymous

Blame carton damage on the shipping company. It was not shipped from the supplier with a hole in it. That package plainly got wet at one time or another in transit. You should...

#1318659
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Partsgeek - Not good

Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
I ordered a replacement mirror and it got home today (3/22/18) broken. I tried contacting the number on box and it was closed.
#1217022
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Partsgeek - Be very careful parts not shipped given run around
Partsgeek - Be very careful parts not shipped given run around
Partsgeek - Be very careful parts not shipped given run around
I ordered new struts and bump stops for my car received box with parts box not closed very well packaged very sloppy. My son open box and says dad you only ordered 1 strut NO there should be 2. Look at the shipping label it states I ordered 2 they shipped 1 (Picture...
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3.5
#1328993
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Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Based on the description on the website, I bought a rim from Parts Geek that would fit my make and model. When the rim didn't fit my car due to the lugnut bolt pattern, Parts Geek would not refund my return shipping costs and were extremely rude in their correspondence...
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Anonymous
Shawky Gabriel

I don't know what BBB is waiting for after all this testimonies from so many customers none of them is happy with Part Geek service.

1.4
I didn't like
  • Poor customer service
  • Inaccurate and misleading product description
  • Getting blamed ie customer error for their inaccurate website
#1153975
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Partsgeek - My ventshades on my Chevy Trailblazer 2002 are defective

I did exactly what I was supposed to do to put my vent shades on and I put my window up and left it up there for almost 2 days and when I roll my window down it came down with it and my girlfriend caught it and the next day the other one come down with it I know how to do this I've done it many times before these are defective vent shades
2.5
Details
Ease of Use
Equipment Quality
Price Affordability
Product or Service Quality
#1398585
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I have not had my returned starter motor credited back to my bank account. Parts Geek has had the part for well over a month but keep giving me a runaround saying I can't prove I ever sent it because I misplaced the Post Office tracking number which should not be...
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5.0
I didn't like
  • Continuing lies on the phone about my refund
#1390129
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My money was taking off my BB&T card ending in 0297 for the amount of $68.89 and the trasaction was stated by an employee here that the person who did the transaction name was Jerrod Brinson. My Name is Timothy Scott which it is clearly not me. I tried to get in touch...
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#1400459
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Bought Arnott coil spring conversion kit for my 2005 Ford Expedition. One strut failed after 2 years and 16,000 miles. Arnott said that Parts Geek covers the warranty. Parts Geek says that Arnott covers the warranty. Bottom line.... Nobody covers the warranty. So.. I,...
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1.7
I liked
  • Price
I didn't like
  • Quality or customer service
#1394435
Reply to reviews
Partsgeek - Awful
Awful. Wrong part, no way to return it unless I pay $284 out of pocket in postage. I'm stuck with this incorrect part, and I lost $110 plus I'm stuck with a huge truck grill that fits nothing I own. Do not do business with this company. Attempted to resolve by asking...
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1.5
I didn't like
  • Returns policy sucks
  • Stuck with wrong part and lost money
#1367722
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