http://www.bbb.org/new-jersey/business-reviews/auto-parts-and-supplies-wholesale-and-manufacturers/parts-geek-in-marlton-nj-26001418 I am a former employee of partsgeek.com READ CAREFULLY! My name is Travis I worked for partsgeek.com for 2 months. They offer 2 days of...Read more
Partsgeek - Not good
I ordered a replacement mirror and it got home today (3/22/18) broken. I tried contacting the number on box and it was closed.
Based on the description on the website, I bought a rim from Parts Geek that would fit my make and model. When the rim didn't fit my car due to the lugnut bolt pattern, Parts Geek would not refund my return shipping costs and were extremely rude in their correspondence...Read more
I didn't like
- Inaccurate and misleading product description
- Poor customer service
- Getting blamed ie customer error for their inaccurate website
Partsgeek - Bad CV axle
Ordered a New CV axle for my 4Runner at 10 PM three weeks ago. My account was debited at that hour, part arrived in a taped up, torn box. Once opened the part was obviously damaged, I called Fedex and returned the part as, "refused", so I didn't have to pay for...Read more
Partsgeek - Damaged product
Yes i received a wheel bearing and the sensor was broken during shipment due to poor packaging and i need a replacement as soon as possible please. The order number is 15-40385358 and fedex shipment number 301875910948393
Partsgeek - CV axle completely broke and sent to me that way
I ordered a refurbished CV axle I opened the box and this is the "refurbished" axle they sent me the outside box was fine wasn't shipping problem. They had to have put it in box completely broken and greasy. Still trying to get info on returning it I don't feel I should have to pay shipping back to them as they sent it to me like this it's a complete SHAME!
Partsgeek - Horrible experience
Trying to return a item that was shipped to me that i ordered except what i recieved was a wrong part. The part came from a warehouse 2hours away in phoenix arizona and partsgeek wants me to pay for shipping to ship back across country to new york. I finally get ahold...Read more
You have always had excellent service and packaging: not this time! I ordered a right-side mirror for my Hyundai: I saw the box was a bit crushed up, but based upon prior experience, accepted. That was my first mistake. I have photos taken, within minutes of the...Read more
I didn't like
- This one time
I just got my order today for a transs solenoide arrived in a open box extremely bad shipping and all broken waiting 3 days with my truck not able to used . Get the part and all broke . I run to the dealer get a new one and done never will buy wirh them.anymoreRead more
I ordered a grille for a 2005 Nissan Sentra Ser. The product pages stated a new grille, on receiving the shipment the grille i received was in fact used, had scratches on the front end, and one of the tabs on the side of the grille was broken off which renders the...Read more
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