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http://www.bbb.org/new-jersey/business-reviews/auto-parts-and-supplies-wholesale-and-manufacturers/parts-geek-in-marlton-nj-26001418 I am a former employee of partsgeek.com READ CAREFULLY! My name is Travis I worked for partsgeek.com for 2 months. They offer 2 days of...
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Anonymous
Anonymous

Everything said there it's true,I tried on my back.I am a pissed customer who lost 200$

Anonymous
Tom Gridley

Thank you Travis P, and everyone else for the comments and warnings. Hopefully, some or all of you will follow through with complaints to agencies who will correct and/or puni...

#322823
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Partsgeek - Not good

Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
Partsgeek - Not good
I ordered a replacement mirror and it got home today (3/22/18) broken. I tried contacting the number on box and it was closed.
#1217022
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Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Partsgeek - False and inaccurate product description and horrific customer service
Based on the description on the website, I bought a rim from Parts Geek that would fit my make and model. When the rim didn't fit my car due to the lugnut bolt pattern, Parts Geek would not refund my return shipping costs and were extremely rude in their correspondence...
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Anonymous
Shawky Gabriel

I don't know what BBB is waiting for after all this testimonies from so many customers none of them is happy with Part Geek service.

1.4
I didn't like
  • Inaccurate and misleading product description
  • Poor customer service
  • Getting blamed ie customer error for their inaccurate website
#1153975
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Featured

Partsgeek - Bad CV axle
Partsgeek - Bad CV axle
Partsgeek - Bad CV axle
Partsgeek - Bad CV axle
Ordered a New CV axle for my 4Runner at 10 PM three weeks ago. My account was debited at that hour, part arrived in a taped up, torn box. Once opened the part was obviously damaged, I called Fedex and returned the part as, "refused", so I didn't have to pay for...
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1.0
#1226361
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Partsgeek - Damaged product

Partsgeek - Damaged product
Partsgeek - Damaged product
Partsgeek - Damaged product
Partsgeek - Damaged product
Partsgeek - Damaged product
Yes i received a wheel bearing and the sensor was broken during shipment due to poor packaging and i need a replacement as soon as possible please. The order number is 15-40385358 and fedex shipment number 301875910948393
Product
#1240069
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Partsgeek - CV axle completely broke and sent to me that way

Partsgeek - CV axle completely broke and sent to me that way
Partsgeek - CV axle completely broke and sent to me that way
I ordered a refurbished CV axle I opened the box and this is the "refurbished" axle they sent me the outside box was fine wasn't shipping problem. They had to have put it in box completely broken and greasy. Still trying to get info on returning it I don't feel I should have to pay shipping back to them as they sent it to me like this it's a complete SHAME!
2.2
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1290521
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Partsgeek - Horrible experience
Partsgeek - Horrible experience
Partsgeek - Horrible experience
Trying to return a item that was shipped to me that i ordered except what i recieved was a wrong part. The part came from a warehouse 2hours away in phoenix arizona and partsgeek wants me to pay for shipping to ship back across country to new york. I finally get ahold...
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Anonymous
Anonymous

Partsgeek is famous for selling parts that do not fit the car you are working on and they always what the consumer to pay for there mistakes.

2.4
Product
#1215638
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Partsgeek - My first bad experience!
Partsgeek - My first bad experience!
You have always had excellent service and packaging: not this time! I ordered a right-side mirror for my Hyundai: I saw the box was a bit crushed up, but based upon prior experience, accepted. That was my first mistake. I have photos taken, within minutes of the...
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3.4
I didn't like
  • This one time
#1294888
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Partsgeek - Very bad customer service broken item
Partsgeek - Very bad customer service broken item
Partsgeek - Very bad customer service broken item
Partsgeek - Very bad customer service broken item
I just got my order today for a transs solenoide arrived in a open box extremely bad shipping and all broken waiting 3 days with my truck not able to used . Get the part and all broke . I run to the dealer get a new one and done never will buy wirh them.anymore
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Anonymous
Noneyabusiness

You should have never ordered from this joke of a company they do not ship in a timely manner it took a week for my parts to actually leave their warehouse and another two wee...

1.4
#1220701
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
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Partsgeek - False Advertising
Partsgeek - False Advertising
Partsgeek - False Advertising
I ordered a grille for a 2005 Nissan Sentra Ser. The product pages stated a new grille, on receiving the shipment the grille i received was in fact used, had scratches on the front end, and one of the tabs on the side of the grille was broken off which renders the...
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#1200317
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