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Ordered a small part for my truck. I received a front grill to a Toyota Corolla. The return process is a joke. They put YOU to work and require you to complete a form, take photos, send emails, invoice numbers (although they already have them based on phone number look...
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Anonymous

NR I do as a matter of fact. The one I just received from Parts Geek is broken in two places and looks used.I have a 2003 Corolla.

I placed an order on January 6, and received confirmation of my order. An hour later I got an email stating my payment had been verified/successful, and they would be shipping soon. On January 9, I received an email from PartsGeek stating they were out of stock for...
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Anonymous

Anonymous Did you ever recover parts or money.I think we were scammed as well

I ordered four fenders for my vehicle. The website showed all four in stock so I placed an order online. I received an email stating that one of the front fenders was not in stock. I wanted matching fenders as some manufactures differ slightly. I contacted Customer...
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Partsgeek Shipping Service Review

#992398
Just placed a $173.33 order and as im punching in my credit card info. I notice a $37 shipping fee... FUUUUCK YOOOU!!!!! Taking my order somewhere ELSE, dude... Best wishes...
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Auto Part Review

#976168
1.8
Decent priced wrong part. I put in all my info for my vehicle. I took the part to my mechnic he said its the wrong part. He did something to make it work. But its 1/16th from my rim. So now i have to take it to a alignment place and see if they cant align it so it doesnt touch the rim.
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Egr Valve Review

#962985
Need to call during working hours My fault , will try call tommorrow Just checking to make sure i have right part before installing Talk to you tommorrow Thanks Kerry G
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Bilstein 5100 Series Shocks Review

#957860
2.9
Waiting on refund and waiting they keep saying they will answer with response in 24/48 hours it's been three weeks..I had RMA # Tracking# as well as original order# Partsgeek still don't respond..
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I ordered a part from Parts Geek, a part that does not fit my vehicle arrived. After doing some further investigation I found out that PartsGeek does not pay return shipping even is the Fault is theirs. I called customer service to let them know that this policy is...
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Ordered a timing belt kit for my Acura in March 2016. Received parts kit and kept them until my car logged the proper mileage. The day before Christmas, I left my car and parts at the local Acura dealer and was told they would have my car back by that afternoon so I...
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Product
#981848
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I ordered a tank for my project truck 89 f-150. Ordered the tank half based of the picture being correct. bad idea. Mis labeled picture and item. Received the tank today, it's a front tank, not rear apparently. no refund unless i pay for shipping. not happy. Just...
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1.8
Product
#980664
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I ordered control arms for my 98 Chevy 3500, I searched for the item on their site and the ones I ordered showed up as a direct fit. When they arrived the control arms were 4 inches to small width wise and 3 inches too long length wise. Also in 98 Chevy 2500's and...
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2.1
I didn't like
  • Sent me the wrong part and i had to pay shipping
  • Slow shipping
  • Bad customer service
#977967
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Partsgeek Customer Care Review
Horrid customer service I ordered a part at the beginning of November and the part was incorrect. When I explained that to a "customer service" representative, he berated me and said I must be mistaken. Rather than address and solve the problem he chose to argue. Then...
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1.8
#970575
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Ordered a BMW part from Parts geek on a Monday because I desperately needed it by Friday. I ordered the correct part but on Thursday night I received a part for a Volkswagen Passat. Talked to their support at Partsgeek and the guy said, Well, can't you make it fit?...
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#965662
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DO NOT PURCHASE FROM THEM. I ordered a part that required a core return. The package arrived at the garage that was installing the part. There was no information on how to return the core in the box AT ALL. They sent the part back - I have a tracking number, a...
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#964837
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