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DO NOT PURCHASE FROM THEM. I ordered a part that required a core return. The package arrived at the garage that was installing the part. There was no information on how to return the core in the box AT ALL. They sent the part back - I have a tracking number, a...
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#964837
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I bought an electric window regulator and motor. Order #915201013 The motor didn't work. I asked for an RMA. The RMA came in and told me that if the box was opened I couldn't return it. I called their customer service and they confirmed it. They didn't even care. I...
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2.0
#962993
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Partsgeek - Beware they send you used parts then won't take them back.
I ordered a "new" starter for my Chevy Avalanche. They sent me a used starter that didn't even fit my vehicle. After several emails and several phone calls they finally agreed to take it back. Only to call me and accuse me of switching the starters then stating no...
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Anonymous

Anonymous They contacted me today as I also followed up with the better business bureau. They have issued me a full refund in good faith. Thank you Parts geek for restoring my faith in ...

1.8
#962646
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Auto Part Review

#976168
1.8
Decent priced wrong part. I put in all my info for my vehicle. I took the part to my mechnic he said its the wrong part. He did something to make it work. But its 1/16th from my rim. So now i have to take it to a alignment place and see if they cant align it so it doesnt touch the rim.
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Egr Valve Review

#962985
Need to call during working hours My fault , will try call tommorrow Just checking to make sure i have right part before installing Talk to you tommorrow Thanks Kerry G
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Bilstein 5100 Series Shocks Review

#957860
2.9
Waiting on refund and waiting they keep saying they will answer with response in 24/48 hours it's been three weeks..I had RMA # Tracking# as well as original order# Partsgeek still don't respond..
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2014 Gmc Sierra Side Mirror Review

#944760
1.0
Getting your money back is a nightmare
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This company takes no responsibility for their own errors. I ordered three hoses for my ford explorer sport track. they sent three hoses for some other car. their website matched them up and said they were correct. their database is screwed up. they informed me i had...
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Anonymous

Anonymous Same thing happened to me, they screwed up and then expected me to pay the return which was too costly. These people are F'ing thieves.

Anonymous

Anonymous no worries just stop payment through your credit card!

1.0
Product
I didn't like
  • Faulty part
  • Unethical business practices
  • Paying return shipping
#947894
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Partsgeek - Lose money in Shipping to return the wrong part
Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the cost of the part. Will NOT purchase from them any part that require to return the core back to the. At the...
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2.6
I didn't like
  • Not full refund
  • Problem resolution process
#947860
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I read reviews. Im batting 50% but that not a good percentage as parts arent cheap. Im a business owner myself and hiring good help is always tough. Although the shippling company is terrible, PG is responsible as the transaction is wih PG not the shipper. You have no...
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I received a power steering hose assembly that had been damaged as they packaged it. I contacted them, they asked for pictures of the damage and replaced the part as soon as I sent them the pictures. I was worried after reading these negative reviews but they were very...
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I ordered a transfer case housing for a 2003 1500HD July 23th. The item set in the box unopened until this week. The retaining clip groove does not line up as it should for proper fitment. The same item, same Dorman part number and everything had to me ordered from...
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2.8
I liked
  • Competitive part price
I didn't like
  • Return
  • Return policy
#944552
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I ordered 2 items for my car. Total came to $ 180 delivered. They send an "order approval " email. As though taking my money is lucky for ME. Next, they bill my credit card, remove the money from my bank account and tell me via email " Blah blah, blah, blah etc. "...
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I didn't like
  • I will not add a single star
#943058
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Ordered a right rear breaklight and they sent the left light. I emailed and they said to send the part back and emailed me a shipping label. They say to have the RMA number on the box, well the RMA number is on the shipping label which is on the box! Now theyre saying...
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1.0
I didn't like
  • Wrong part
  • No service at all
  • No help
#940632
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