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Partsgeek - Part Geek return Policy Warning
The consumer is going to pay. I ordered part # 113-127-25D (Fuel Pump) for my 1972 VW Beetle. The one in the picture on their web site is the correct fuel pump for my vehicle. I received an EMPI design replacement which is not the same as the pump I ordered and is not...
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#1106487
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A customer support staff member has replied to your support request, #224772913 with the following response: Please accept our sincere apologies for failing to provide you with the excellent service you expected from us. You are a valued customer, and our goal is your...
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#1104476
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I was hesitant to purchase from Parts Geek, but decided to take a chance. I should have went with my gut. They sent me two incorrect parts, and after about 15 emails & a phone call, they provided an RMA number to allow me to return it. THEY MADE ME PAY RETURN SHIPPING...
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1.8
#1102977
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Partsgeek - Wrong parts.parts sent that was not ordered
Partsgeek - Wrong parts.parts sent that was not ordered
Partsgeek - Wrong parts.parts sent that was not ordered
1/3

Partsgeek - Wrong parts.parts sent that was not ordered

Partsgeek
#1162656
1.4
Details
I recieved a break booster that was not only wrong one but beat up bad and broke.i am still waiting for a return shipping label.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Partsgeek - Haven't received my package #15-37879000 wen will receive it

Partsgeek
#1162464
Haevnt receive my package
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Partsgeek - Part return

Partsgeek
#1162261
4.6
Details
I ordered a CV axle for a 2005 Kia Sedona passenger side I got the driver's side I need to return it
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Partsgeek - Parts

Partsgeek
#1161845
I am a frequent buyer i bought two lower control arm and did not get it
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I would give this company Zero stars if it were an option. Never in my life has anyone working in customer service been so disrespectful to its customers. We called several times to discuss a warranty issue, only to be ignored and pushed off. Not only was Rich the rep...
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Anonymous
Anonymous

High my name is Ernie . I am having the same Type Of Problem. Bought A starter switch For A 900 Saab 900. I was Sent One For A 9000 Saab Part Is Not Made The Same. Paid...

1.0
#1098242
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So I used their search engine to order parts for my vehicle and they shipped parts that did not fit. Now I get to pay for shipping to send back the wrong parts. I am a savvy customer and I generally know how to use a search engine so I am certain I entered the correct...
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#1092320
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First, let me just start with saying they sent incomplete tracking numbers for 5 packages. I only received 2 in a shipment marked "2 pieces" and couldn't not track the rest with Fed Ex because ALL of the packages had the exact same tracking number that was emailed to...
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#1090302
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After charging my credit card and my son waiting for the parts, they sent an email a week later saying that they could not ship to an address different than my billing address. I called them and explained that my son was at college and this was not in the terms of...
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1.0
I didn't like
  • Worst experience i have ever had with a company and their staff
  • Horrible customer service
  • Unethical business practices
#1087858
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These people never even sent me my part . I'm surprised no one has sued them with all the bad reviews. It seems like a scam parts site. I'll stick with ordering parts off amazon. I sent a complaint ticket/messaged them on their site to get this resolved but they have...
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#1087669
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I ordered an A/c compresser for a v/w jetta and did not get my part and I ordered a/c lines for 94 s 10 truck and didn't get them eather I contact them a couple of times and they said it would be 30 day or so to run a trace on the parts then they said it was denied so...
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2.8
I liked
  • Did like dont now
  • Good prices
I didn't like
  • Poor service on refunds
  • Worst experience i have ever had with a company and their staff
#1086271
Reply to reviews
I have ordered a lot of parts from partsgeek over the years for various family members vehicles from electrical to mechanical components . Every single time I have been given the correct part , good quality and been very happy . Also super fast shipping not to mention...
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5.0
#1084796
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