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They refused to accept my Canadian issued Visa card to pay for an order to be shipped to a US address, which is in direct violation of their Visa merchant agreement, which does not allow them to refuse to accept foreign issued credit cards, even after I explained and proved to them that were not allowed to do so.Rude support, also slow to respond.

Complete waste of my time.

I will be following up with my bank and Visa in regards to their blatant violation of their merchant agreement.I am adding extra text here because the form keeps telling me I need to add at least 100 words.

I didn't like: Shipping policy, No help, Visa merchant agreement violation.

Review #1014961 is a subjective opinion of a user.

1.0
Billing Practices
Customer service
Product or Service Quality
Turnaround Time
Reliability
Staff
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Order processing issue / $90
Preferred solution Deliver product or service ordered

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