Parts Geek has one outstanding customer service: price. Everything else that stands out needs corrected. For example, their parts filter does not go to sub-models before listing parts. That is incompetent by any standard. For example, the sub-model list is below part...Read more
I needed a left rear tail light for a 2008 Honda Element. I ordered it carefully, making sure to have the proper make, model and year, AND checked the picture to make sure it matched up. I received the wrong part (ok, mistakes happen, but now fix it). I have called...Read more
First, I wish I had seen all the negative views before ever ordering from PartsGeek. I ordered over $300 worth of parts and paid for a 2 day expedite, the main part was improperly advertised (color) and have spent the last week receiving run-around canned customer...Read more
Parts Geek combines highly confusing and complicated shipment and return policies with abysmal customer service. Last fall I ordered three replacement engine coils for my 99 Jag XK8, based on the information on Parts Geek's site identifying which parts would be...Read more
Iorderd parts on Feb 11, 2012 and I have sent 2 tickets to Parts Geek. I can only get the recorded music and one live body. why is it so hard for PartsGeek to talk with the customers. I will look elsewhere for future parts. This is so sad. The call numbers are a...Read more
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