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Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the cost of the part. Will NOT purchase from them any part that require to return the core back to the. At the end, it will cost you more. Better purchase in AMAZON or Ebay with free shipping. Company charge for shipping the product and you have to paid to send back the core. Shipper baying... Read more

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  • From mobile
  • May 25, 2016
  • by anonymous
  • #854239

I have experience in get my money back, steel waiting for my money. To longer

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Order a set of hydraulic shock for a 2003 sl500, which had a core charge of $350, they refused to issue me the refund ! Stating that i took to long to return the core! This is highway robbery! Whats the *** differences a core is a core, and i should of been issue my total refund! Every time i have order a shock from them therE was a problem with getting make core charge returned, There only communication is thru email.THAT'S SHOULD BE YOUR FIRST... Read more

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this has to be my worst ever experience buying something online.I bought two front struts for my 2005 cadillac sts. as soon as i completed the order, it sent me an email telling me that my order was on hold due to one of two issues. 1)an issue with my address, (nothing was wrong with it) and 2)my credit card was declined (no it wasnt and the charge went through.I proceeded to call them but could not get anyone on the phone. I tried for days,... Read more

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This has to be the worst company I have dealt with. They first send the wrong part then after 10 emails send me a return authorization to return the parts I ordered that they did not send me. The phone line is a fraud it just hangs up on you after 5 minutes and refers you to the online process which often refers you back to the phone center. Now they claim not to know or understand what I am asking for. BUY SOMEWHERE ELSE! They basically operate... Read more

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