I have sent several e-mails to talk to or find out if I order the wrong part. After major research you have the wrong part number listed on you website for the item I ordered. I am so tired of trying to resolve this issue that I finally order the right part from...Read more
- Easy to order
I agree with the other post - this company is not even worth one star. I ordered a part that was never delivered. The Fedex tracking said it was in another state with "no estimated delivery date". I couldn't reach their fake customer service because the number on...Read more
I didn't like
- Shipping policy
Dear Customer F...D UP Service, I m so ***KING pissed off at Parts Geek!!! This part was ordered under given the incorrect description on Parts Geek Part. No one answered the phone when I originally ordered the part otherwise this could have all been avoided for a 2001...Read more
I ordered a fuel pump part for my 2004 Saturn and was returned in error by the post office. I can't contact the customer service office... the 800 # does not pick up, they keep you on hold and they request for you to fill out a service ticket but an email response...Read more
This is the WORST company I have ever dealt with in my entire life!!! I had a terrible experience!!! These people have NON-EXISTENT customer service!!! I ordered a Rear Wheel bearing and Hub Assembly for my vehicle as it was in the shop up on the lift waiting to be...Read more
Partsgeek Customer Care Review
Delivery exception is all i get. I am supposed to have gotten my order last night. Fed ex tracking says its damaged. Both fed ex and parts geek 1. Dont provide an email phone number or way to get hold of anyone 2. Horrible customer service, i am still waiting for info concerning my radiator. I have spent hundreds of dollars with this company and want a answer !!!
Auto Parts Review
they sold me a part they said fit my vehicle I received the part did not work called the manufacturer they said they don't even make that part for my vehicle did everything Parts Geek Returns Dept said to do still have'nt got my money
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