Partsgeek Salt Lake City, UtahComplaints and Reviews

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1.9 Based on 249 reviews
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  • Customers like
    • Found part 25
    • Good prices 16
    • Nice site 15
  • Customers don't like
    • Horrible customer service 60
    • Lack of attention to detail 16
    • Inconsistent delivery 14

I order a ac compressor 142.00 did not get any confirmation till I called the next day, they sent confirmation with part # looked up part # it was wrong part called them to correct and credit my 142.00 and to send the right part they told me go pound sand. This was in no way my fault. but I am expected to pay DO NOT DO BUSINESS WITH GEEKPARTS in fact I dont think I will do business with anybody in NEW JERSEY (MOB TOWN) ever again cause of... Read more

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its about time to start sueing this fraudulent company !! they send wrong parts over and over and over. the picture on the site is correct and the parts they send are not..fraud fraud fraud then they don't have a viable return service and want you to pay for the return..their mistake but your money ? I think starting the process sue and set this company right !! anyone wanting to follow this action- speak up ...totally sick of... Read more

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The Shipping label said shipped two springs I received one and I needed my is impossible to get ahold of this so called company. the phone number they give you will put you on hold and tell you for quicker response send an email or hold the line for assistance if you chose to hold the line the recording will just say GOOD BYE after a long wait. I sent an email it sent me an email saying I reached a non responsive email and I need to... Read more

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My car got stolen. Not Partsgeek's fault, but it happens. Had Partsgeek shipped in a timely manner, I wouldn't have been in town, therefore I wouldn't have been robbed, but they took a week to ship, I was forced to get a hotel room, and the night before part arrival my car was stolen. Mechanic therefore refused the order. Never heard from Partsgeek again, and it's been 3 weeks, and I've sent 5 emails. They have my part, and I'm out the... Read more

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Can not get them to send me paper work to send the wrong part back.Have filled out paper work have call five times can not get through this is *** will not order from them again.Does anyone really work there this is just *** ***.So will some one call me back i really need to return this part.The support system is a bunch of ***.you try to call and no one anwser the dam phone you wait and wait then it say a bunch of bull *** to you that they are... Read more

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