I recently purchased two front brake rotors for my one-ton Chevy from 'Parts-Geek.com'. The pricing was very reasonable and I received free shipping and the parts in a very timely manner.
Upon installation I discovered that one of the rotors had a crack all the way across its inside brake surface. Totally unusable. I then have to use a ridiculous Emailing system because they have no contact phone number. Sometimes it took as long as two days to get a response.
Finally over the course of about two weeks, I find that I am going to be responsible for the shipping charges of this faulty part and naturally of the two addresses given for this company I am going to have to ship this to the farthest one all the way across the country. In short the rotor cost me $90.00. Now the return shipping is going to cost me $70.00. As I told their Customer service, do the math, it would be idiotic to carry on any farther with this Fiasco.
This was a learning experience that cost me $90.00 and a lot of wasted time.
I would not recommend the use of this company to anyone. Thank you.
Product or Service Mentioned: Partsgeek Shipping Service.
Monetary Loss: $90.