State: Texas Clear all filters (31 of 1149 reviews match)
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I ordered an AC Sensor for my BMW on partsgeek.com. They gave me a tracking number 2 days after I ordered it . The expected delivery was 6/18. The shipper was UPS Mail Innovations. UPS gave it off to my local USPS on the 17th. However, USPS says "Electronic Shipping...
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1.6
#875028
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Bought parts from them. They turned out to be the incorrect parts. Had to pay for the return shipping. Then had to pay a hefty restocking fee for a completely unused part. I ended up in the negative by the time all was said and done. Meaning I actually lost money....
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1.8
#846805
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Partsgeek will not exchange broken tail light
I ordered a tail light from partsgeek.com. The part arrived with a cracked lens. We looked for a customer service number on their website and weren't able to find one. You must submit a form online to contact the company and they reply by e-mail. We submitted the...
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1.5
I didn't like
  • Paying return shipping
  • Received damaged product
  • Could not make contact by phone
#811624
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Fuel Pump Repair Review

Horrible customer service. Was hung up on 2 days in a row. Asked to speak to supervisor was told i could not wait on the line. I'd rather pay extra for better customer service.
#811058
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Think twice before you buy! I purchased 6 parts from Partsgeek 4 fit just fine, 2 were wrong. They insisted I bought for the wrong car but why would 4 parts fit and not 2? They knew my cars year and model and trim. They sent an RA but I had to pay return shipping and...
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Anonymous
Anonymous

Did you recieve your refund?

Anonymous
Anonymous

Please listen to this gentleman. I did not and paying a price, There are good automotive stores, Summit Racing, which will watch over the customer 24/7 I HAVE NO AFFLIATION WI...

#754610
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I ordered a CV axle for my 2005 mini cooper Received in a timely manner disassembled my car assembled the cv axle tried to reinstall but the part would not fit correctly so I filled out there terrible customer support form . it took them 48 hours to reply and I being...
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1.0
I didn't like
  • Return policy
  • Customer service procedures
  • Cost associated with returns out of my pocket
#747490
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I purchased an air filter from Parts Geek online. The part was shown as specific for my car. The part did not fit so I asked for a refund. They informed me that I would have to pay for return shipment which cost $11.06 plus I had to pay shipping for the original part....
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2.0
#711629
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PartsGeek incompetency
they screw up my order from the beginning;out of four fuel injectors they send 2 wrong ones.When all of them should be the same type.Delivery was slow for the price I paid $8.99.They do not have a phone were costumers can call,only a sales phone number.E-mail responses...
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1.0
#706255
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Purchased a part ,part was wrong part .Have submitted a support ticket twice and received a coupon toward next purchase, but parts geek keeps responding that they need more info each time.So now i have to fill out another support ticket n wait another 24 to 48 hrs...
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#689792
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Contact Partsgeek

Mailing Address:
Parts Geek, LLC
50 South Maple Ave., Suite 100
Marlton, New Jersey 08053
United States
Phone:
(800) 541-9352
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Partsgeek Return Policy Review

I have to pay to ship back their screw up. Horrible customer service.
#682298
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