very unsatisfied. selected my vehicle (year, model, etc) and selected the part that i needed (window motor) once i received the part and went to put it in, it was the wrong part.
Contacted parts geek to return and exchange the part, they have been going back and forth with me that its my fault that i ordered the wrong part and are making me pay for the return shipping. i was going to re-order the item once this issue was resolved but they have not been helpful at all. the person i spoke with was rude and not considerate.
They would rather argue over $8 shipping charges then keep a returning customer.
I WILL NOT BE ORDERING FROM HERE AGAIN
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $50. The author is overall dissatisfied with Partsgeek. The most disappointing about auto part from Partsgeek was horrible customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Check out the best and the worst companies in Auto Parts and Accessories category for more informed decision or compare Partsgeek to other companies on our site.