Not resolved
2.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I had ordered from Parts Geek in the past and really had no problems small stuff.However this last order will be MY LAST ORDER FROM THEM.

I needed a catalectic converter for my Highlander and I needed it fast. I’m east coast, Parts Geek is also east coast basically 400 miles from my location so three maybe four days tops? One day I get this big box 24 by 6 what’s in it? The gasket I mean a little over kill on the box.

I called them and asked when was the converter coming. Customer service tells me they didn’t have it in New York so it’s coming from California WHAT!!!! I wrote in the comment section that I need the part ASAP my reason for ordering east coast they never called me to ask if I was ok with the part shipping from CA, I would have canceled the order. When it did show up no box they wrapped it in bubble wrap my 400.00 part wrapped in bubble wrap real professional.

Bottom line for small stuff they may be OK but expensive parts I would look up Rock Auto.They sure got the name of the company right

This person wrote the review because of "packaging no need to contact not interested in doing business" at Partsgeek. Reviewer claimed that he or she wants Partsgeek to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following company: Auto Parts Warehouse. We collected other reviews about products and/or services offered by Partsgeek and partsgeek shipping service for you to read. This information may help you with your purchase decision.

Had an Experience with Partsgeek?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Partsgeek - Parts Geek lack of Customer Service Partsgeek "Please be very aware of this company. Luckily there are good automotive stores both on and off line that APPRECIATE your business when accepting our hard earned cash as well..." Read more Partsgeek - Lose money in Shipping to return the wrong part Partsgeek "Receive the wrong part. Have request for refund. Send the part back and cost me in shipping $28.84 which I lost with mechanic cost. They refund only to me the..." Read more Partsgeek - Alternator Review from Richmond, California Partsgeek "What a total waste of time trying to resolve any issues with the cu4 support ticket service. Filled it out a dozen times....continually received invalid responses from the system. ..." Read more Partsgeek - Customer Care Review Partsgeek "Horrid customer service I ordered a part at the beginning of November and the part was incorrect. When I explained that to a "customer service" representative, he berated me and..." Read more Stackcommerce Dealsandriodauthority Techdeals And Icollege - TechDeals, https://deals.androidauthority.com/, bad products Stackcommerce Dealsandriodauthority Techdeals And Icollege "Supposed great deal offered for " Ultimate CompTIA+ Lifetime Certification Bundle " with life time access suite of 8 CompTIA products. It uses CompTIA like images in advertisement. Product is..." Read more Mattress Firm - Great salesman, lousy mattresses Mattress Firm "Phil Hudson, the manager of the Plymouth, MA Mattress Firm, has been wonderful and solicitously professional, trying his best to get me not only a good deal but a good..." Read more Trobbles to get my package at FedEx Fedex "Fedex disappeared with my package I was at an academic congress and I got a business book as a gift. This company sent me the FedEx book and emailed me..." Read more Gordons Lawn And Landscape - Dan Gordon of Gordon's Lawn and Landscaping blamed us for his bad work Gordons Lawn And Landscape "Dan and his crew did a very poor job on our project. In hindsight I should have fired him several times. It seemed like he was in way over his..." Read more