0 comments
Featured on Instagram 100% full

I purchased a clutch for my 1994 Ford Escort 5 speed transmission from Parts Geek. I used

there online vehicle match tool and what was supposedly an exact match came up. I purchased

the clutch only to find out later I need the transmission also. It took my several months to

find a 5 speed transmission for my car. When I got the transmission I took it to my mechanic

along with the clutch I purchased from Parts Geek. The mechanic informed me that it was the

wrong clutch for my car. He had removed the old one and showed me that they were completely

different. I contacted Parts Geek about my situation. They only have e-mail as way of

communication. They do not have a customer service department for you to talk to actual

person. They do this so that they can ignore customer complaints and refer them to their

"return policy". This is not the way business is done when you have competitors that pride

themselves on excellent customer service. I would not recommend this company to nobody.

Review about: Clutch.

Review #454125 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / $80
Preferred solution Not specified

Had an Experience with Partsgeek?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I agree with the other post - this company is not even worth one star. I ordered a part that was never delivered. The Fedex tracking said it..." Read more
"I ordered a rear hub for a 07 sentra w/o ABS they sent one with ABS which was damaged. I asked for a refund and they wanted me to pay..." Read more
"they screw up my order from the beginning;out of four fuel injectors they send 2 wrong ones.When all of them should be the same type.Delivery was slow for the price..." Read more
"Absolute worst customer service ever. They may have good prices, but you better hope you never have to make a return or deal with Customer Service. Don't believe me, Google..." Read more
"Few months ago I decided to go back on pof. I signed up for it, I even got a email saying it is registered, everything was fine in the beginning...." Read more
"I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture. The basket was pathetic and the amount of fruit came no where..." Read more
"This man is a sexual predator he known to take women rob them and leave them helpless sometimes takes to another town. He preys on young singles mothers usually in..." Read more
"I found a piece of long finger nail in my steak I'm so disappointed knowing that they don't wear gloves and that am eating food from a fast food restaurant..." Read more