I ordered a brake master cylinder for my 72 V.W. Come to find out, it was not the right one.
Problem is no matter what, I have to pay return shipping. Of course, you can't easily get ahold of them because their customer service page is down for what-ever. You know, I'm just a kid and don't have a lot of money. I can't afford nor should have to pay for return shipping.
So I am stuck with 68.00 worth of parts I can't use. I worked all day just to get the old master cylinder out. I had to drive 12 miles to town just to get on the internet. That's 10.00 dollars worth of gas.
I will never use parts geek again and never will my buddies. If I would have read their return policy, I would have discovered what a ****** company they are and would have ordered from someone else.
Review about: Partsgeek Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $68.
Preferred solution: Let the company propose a solution.