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I orderd spark plugs for my Audi A6 i specified the make model and engine 3 times and asked if he was SURE these were the correct plugs.Car started running bad with engine light on after investiagtion by certified Audi dealer mech.

he saud i put in wrong plugs and had to spend $244 to fix and replace plugs. NOW i have called 3 times and have been on hold for 10 min and then prompted they are too busy to go on line????

WHAT A WASTE OF TIME WHAT IS THE STORY WITH THIS COMPANY???iF THEY DO EVER FINALLY REPLY TO MY EMAIL THE HAD BETTER PROVIDE A REFUND.

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